Luxury Product Advisor
6 days ago
About the Role
We are seeking a highly skilled Fashion Consultant to join our team at Chalhoub Group. As a key member of our sales team, you will be responsible for driving sales growth while delivering exceptional guest experiences.
Key Responsibilities
- Collect data on customer behavior and top sellers.
- Implement CRM and CX initiatives in-store.
- Develop and maintain strong relationships with clients across various channels.
- Provide expert feedback on products and contribute to new offerings.
- Drive eNPS through people experience initiatives and culture.
- Ensure adherence to VM guidelines and SOPs.
- Guarantee click-and-collect services are conducted within SLAs.
- Capture customer data accurately.
- Promote our loyalty program (MUSE).
- Support in-store marketing events.
- Stay informed about brand social media activities.
- Drive sell-throughs within the store.
- Support CX initiatives in-store.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about fashion and customer service, we encourage you to apply.
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