Luxury Product Advisor

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full time

About the Role

We are seeking a highly skilled Fashion Consultant to join our team at Chalhoub Group. As a key member of our sales team, you will be responsible for driving sales growth while delivering exceptional guest experiences.

Key Responsibilities

  • Collect data on customer behavior and top sellers.
  • Implement CRM and CX initiatives in-store.
  • Develop and maintain strong relationships with clients across various channels.
  • Provide expert feedback on products and contribute to new offerings.
  • Drive eNPS through people experience initiatives and culture.
  • Ensure adherence to VM guidelines and SOPs.
  • Guarantee click-and-collect services are conducted within SLAs.
  • Capture customer data accurately.
  • Promote our loyalty program (MUSE).
  • Support in-store marketing events.
  • Stay informed about brand social media activities.
  • Drive sell-throughs within the store.
  • Support CX initiatives in-store.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about fashion and customer service, we encourage you to apply.



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