Revenue Management and Reservations Expert

6 days ago


Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full time

Welcome to Raffles Hotels & Resorts

We are committed to delivering exceptional guest experiences through our Heartiest service culture.

The ideal candidate will have a proven track record of implementing successful revenue optimization strategies and a strong understanding of local hospitality industry trends and cultural norms in Saudi Arabia.

Responsibilities:

  1. Team Leadership: Lead and supervise the reservations team, providing coaching and guidance to ensure high-quality service delivery.
  2. Market Intelligence: Analyze market trends and competitor activities to inform pricing and promotional strategies.
  3. System Management: Manage and maintain the property's reservation system, ensuring accuracy and efficiency.
  4. Performance Analysis: Generate regular reports on occupancy, revenue, and other key performance indicators.

Requirements:

  • Leadership Experience: Proven experience of 5+ years in a leadership role within hotel reservations or a similar hospitality setting.
  • Educational Background: Bachelor's degree in Hospitality Management, Tourism, or a related field; Master's degree preferred.
  • Technical Skills: Strong proficiency in reservation management systems and revenue management principles.
  • Soft Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team.


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