Lease Development Manager
2 days ago
Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.
Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents' lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.
About the Job
This Leasing Agent role at Flow Narjis will allow you to work closely with prospective residents, providing top-notch customer service and guiding them through the leasing process. The ideal candidate will possess excellent communication skills, be highly organized, and have the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Drive leasing efforts: Engage, qualify, and convert leads into signed leases, ensuring high occupancy rates.
- Work tirelessly: Be available evenings, weekends, and holidays to accommodate prospective residents' schedules.
- Be tech-savvy: Utilize CRMs, Excel, WhatsApp, Slack, VOIP systems, and email efficiently to manage leads and track leasing performance.
- Master the details: Capture and manage data under pressure, ensuring accurate and organized record-keeping.
- Deliver an outstanding experience: Provide best-in-class customer service to prospects and current residents from diverse cultural backgrounds.
- Be a brand ambassador: Represent Flow's values by engaging with the community, attending events, and fostering a sense of belonging.
- Understand the legal side: Experience with EJAR is a plus, as you'll be involved in the leasing process compliance.
What We're Looking For
We're seeking a highly motivated and experienced professional who can:
- Provide exceptional customer service and communicate effectively with residents and colleagues.
- Work independently and as part of a team to achieve leasing goals.
- Maintain accurate records and data, ensuring seamless day-to-day operations.
- Foster a positive and inclusive community among residents and staff.
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