Service Desk Operations Manager
4 days ago
We are seeking an experienced Regional Service Desk Lead to join our IT team at Geidea Group. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our Service Desk.
In this position, you will be responsible for:
- Designing and implementing service processes to improve efficiency and effectiveness.
- Analyzing service desk performance data to identify areas for improvement and develop strategies to address them.
- Collaborating with cross-functional teams to resolve complex technical issues and improve overall service delivery.
- Developing and maintaining relationships with vendors and suppliers to ensure seamless integration of new technologies.
- Managing the processing of incoming calls and emails to provide timely and effective support to end-users.
- Leading the Service Desk team to achieve excellence in customer satisfaction and service quality.
-
Regional Service Desk Operations Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Geidea Group Full timeAt the Geidea Group, we are committed to delivering exceptional customer experiences through our cutting-edge digital payment solutions.As a Regional Service Desk Lead, you will be responsible for overseeing all Service Desk staff and ensuring that end-users receive timely and effective assistance. This role involves managing procedures, planning, designing,...
-
Service Desk Technical Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Geidea Group Full timeThe Geidea Group is looking for an experienced Regional Service Desk Lead to join our team.This role involves managing the Service Desk staff and ensuring that end-users receive timely and effective assistance. The ideal candidate will have 7-10 years of experience in IT, with a Bachelor's degree in computer science and certification in ITIL. Additionally,...
-
Help Desk Operations Coordinator
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Geidea Group Full timeWe are seeking an experienced Regional Service Desk Lead to join our team at the Geidea Group.This role involves managing the Service Desk staff and ensuring that end-users receive timely and effective assistance. The ideal candidate will have 7-10 years of experience in IT, with a Bachelor's degree in computer science and certification in ITIL....
-
Front Desk Operations Supervisor
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full timeAs a Front Desk Operations Supervisor at IHGarmyhotels, you will have the opportunity to lead our front desk team and deliver exceptional service to our guests.This is an exciting opportunity for someone who is passionate about hospitality, has excellent leadership skills, and is able to work effectively in a fast-paced environment. You will be responsible...
-
Regional Service Desk Lead
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Geidea Group Full timeJoin to apply for the Regional Service Desk Lead role at geidea.Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions...
-
Service Desk Professional
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Lucid Motors Full timeService Desk Role OverviewThe Service Desk Professional will be the first point of contact for our guests, providing timely and effective support to resolve any questions or concerns they may have.Key responsibilities include:Responding to guest inquiries and telephone calls in a friendly and professional manner.Coordinating with service advisors to ensure...
-
Regional Service Desk Lead
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Geidea Group Full timeGeidea Group is a customer-focused organization that strives for commercial success through continuous innovation. We make best-in-class digital payment solutions available to all by attracting and leveraging the best creative and entrepreneurial talent in the market.To maintain our competitive advantage as we grow, we are currently looking for a Regional...
-
Front Desk Operations Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia SENSYS Inc. Full timeAbout Us">SENSYS Inc. seeks an experienced Administrative Executive to join our team. As the first point of contact, this individual will ensure a warm and professional welcome to our office.">Job Description">This role requires exceptional communication, organizational skills, and the ability to manage multiple tasks efficiently. The successful candidate...
-
Front Desk Operations Coordinator
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full timeAt Stella Stays Inc., we are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Operations Coordinator in Riyadh.The ideal candidate will possess excellent management and coordination skills, ensuring smooth day-to-day operations, exceptional guest experiences, and effective communication between various...
-
Front Desk Operations Coordinator
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full timeStella Stays Inc. is a leader in the hospitality industry, providing modern living spaces across MENA that are seamlessly bookable online.We're seeking a highly organized and detail-oriented individual to join our team as a Front Desk Operations Coordinator in Riyadh.Responsibilities:Conduct daily property readiness inspections to ensure exceptional guest...
-
Front Desk Manager
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia INTECH Full timeJob DescriptionThe Front Desk Manager will oversee the day-to-day operations of the front desk at INTECH Process Automation. This includes managing appointments, meeting room bookings, and handling basic clerical tasks such as data entry, filing, and photocopying.You will also be responsible for maintaining office supplies and coordinating deliveries, while...
-
Front Desk Operations Coordinator
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia StellaStays Inc. Full timeAbout StellaStays Inc.We're a hospitality brand that's reimagining the future of living. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities.Our VisionWe think big, move fast, and build what's never been built before - together. If you're...
-
Front Desk Supervisor
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeFront Desk Supervisor Job DescriptionMarriott International is seeking a highly motivated and organized Front Desk Supervisor to join our team.About the RoleThe Front Desk Supervisor will be responsible for supervising and coordinating the activities of front office teams, including Bell/Door Staff, Switchboard and Guest Services/Front Desk.Key...
-
Service Desk Engineer
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tata Consultancy Services Full timeJob Title – Service Desk EngineerCompany – TCS (MEA)Job type – Full timeAbout Us :Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered,...
-
Front Desk Coordinator
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeWe are seeking a Front Desk Coordinator to join our team at Marriott Riyadh Diplomatic Quarter. The successful candidate will be responsible for supporting all property operations and providing excellent customer service.Key Responsibilities:Manage guest interactions and resolve any issues promptlyCollaborate with other departments to ensure seamless service...
-
Service Desk Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Giza Systems Full timeAbout the RoleWe are looking for an experienced IT Service Delivery Specialist to join our team at Giza Systems. As an IT Service Delivery Specialist, you will be responsible for delivering high-quality IT services to our customers.Key ResponsibilitiesFirst-Level IT Support: Provide first-level support to our customers according to corporate standard IT...
-
Help Desk Operations Coordinator
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Giza Systems Full timeJob DescriptionThe IT Service Delivery Specialist at Giza Systems will be responsible for managing the end-to-end delivery of IT services to our clients. This includes identifying and addressing technical issues, providing exceptional customer service, and collaborating with internal teams to ensure seamless operations.Responsibilities:Manage client...
-
Front Desk Team Lead
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full timeJob OverviewWe are seeking a motivated and organized Front Desk Team Lead to join our team at Marriott International.About the RoleThe Front Desk Team Lead will be responsible for leading and assisting with the successful completion of daily shift requirements in front office areas, including Bell/Door Staff, Switchboard and Guest Services/Front Desk.Key...
-
Desktop Support and Service Desk
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Bupa Arabia - Full timeJob OverviewThe successful candidate will be responsible for providing technical support to end-users, troubleshooting issues, and performing routine maintenance tasks.About the Role:This role involves working closely with the IT team to ensure seamless delivery of services. The ideal candidate will have experience in desktop support, hardware and software...
-
Front Desk Team Lead
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Stella Stays Full timeJob OverviewAt Stella Stays, we are committed to providing exceptional guest experiences. As a Front Desk Team Lead, you will play a crucial role in ensuring that our guests receive the highest level of service and attention.You will be responsible for supervising front desk staff, managing inventory, and coordinating maintenance and repair tasks. You will...