Desktop Support and Service Desk

About the RoleWe are looking for an experienced IT Service Delivery Specialist to join our team at Giza Systems. As an IT Service Delivery Specialist, you will be responsible for delivering high-quality IT services to our customers.Key ResponsibilitiesFirst-Level IT Support: Provide first-level support to our customers according to corporate standard IT...

The Geidea Group is looking for an experienced Regional Service Desk Lead to join our team.This role involves managing the Service Desk staff and ensuring that end-users receive timely and effective assistance. The ideal candidate will have 7-10 years of experience in IT, with a Bachelor's degree in computer science and certification in ITIL. Additionally,...

About the RoleGiza Systems is seeking an experienced IT Service Delivery Specialist to join our team. As an IT Service Delivery Specialist, you will be responsible for delivering high-quality IT services to our customers.Key ResponsibilitiesFirst-Level IT Support: Provide first-level support to our customers according to corporate standard IT policies and...

The Geidea Group is seeking an experienced Regional Service Desk Lead to join our team.This role involves overseeing all Service Desk staff and ensuring that end-users receive timely and effective assistance. The successful candidate will have 7-10 years of experience in IT, with a Bachelor's degree in computer science and certification in ITIL....

At the Geidea Group, we are committed to delivering exceptional customer experiences through our cutting-edge digital payment solutions.As a Regional Service Desk Lead, you will be responsible for overseeing all Service Desk staff and ensuring that end-users receive timely and effective assistance. This role involves managing procedures, planning, designing,...

Required SkillsThe successful candidate will possess the following skills:Experience in desktop supportExperience in hardware and software configurationExperience in Service Desk processKnowledge in networking fundamentals and essentialsAbout the Company:Bupa Arabia is a leading healthcare provider in the region. We are committed to delivering high-quality...

The Desktop Support Technician will be responsible for implementing and supporting technologies related to computer endpoints and the delivery of operating systems and applications in physical and virtual environments.This role involves creating operating system (OS) images and environments, building and deploying applications and patches to Windows physical...

Join to apply for the Regional Service Desk Lead role at geidea.Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions...

The Help Desk Engineer at Alqotr is responsible for providing technical assistance to employees, resolving hardware and software issues, and assisting with troubleshooting on desktops, laptops, printers, and network devices.ResponsibilitiesProvide technical assistance to employees via phone, email, or in-person.Resolve hardware and software issues promptly...

We are seeking an experienced Regional Service Desk Lead to join our team at the Geidea Group.This role involves managing the Service Desk staff and ensuring that end-users receive timely and effective assistance. The ideal candidate will have 7-10 years of experience in IT, with a Bachelor's degree in computer science and certification in ITIL....

About the RoleWe are seeking an experienced IT Service Delivery Specialist to join our team at Giza Systems. As an IT Service Delivery Specialist, you will be responsible for delivering high-quality IT services to our customers.Key ResponsibilitiesFirst-Level IT Support: Provide first-level support to our customers according to corporate standard IT policies...

About the RoleGiza Systems is seeking an experienced IT Service Delivery Specialist to join our team. In this role, you will be responsible for delivering high-quality IT services to our customers.Key ResponsibilitiesFirst-Level IT Support: Provide first-level support to our customers according to corporate standard IT policies and procedures.Custody and...

Job DescriptionTamheer – Service ManagementThe ideal candidate will have experience in desktop support, hardware and software configuration, and service desk process. Knowledge of networking fundamentals and essentials is also required.About the Job:This role involves providing technical support to end-users, troubleshooting issues, and performing routine...

About UsWe are Bupa Arabia, a leading healthcare provider in the region. We are committed to delivering high-quality services to our customers.Our Team:We have a dynamic team of professionals who are passionate about delivering excellent customer service.Job Requirements:Experience in desktop supportExperience in hardware and software configurationExperience...

Job DescriptionTamheer – Service Management: A Role in IT SupportWe are seeking a highly skilled IT support specialist to join our team in Riyadh. As a Tamheer – Service Management professional, you will be responsible for providing top-notch technical assistance to our employees.Key Responsibilities:Answer inbound calls to the IT Service hotline within...

Job DescriptionTamheer – Service ManagementJob DescriptionAnswer inbound calls to the IT Service hotline within agreed KPILog and create service desk ticket for issues and fulfillment and ensure ticket are assigned and categorized properlyEscalate support ticket to L2 support on timeFollow up escalated ticket and update user on status until closureDocument...

We are seeking an experienced Regional Service Desk Lead to join our IT team at Geidea Group. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our Service Desk.In this position, you will be responsible for:Designing and implementing service processes to improve efficiency and effectiveness.Analyzing service...

Job Description:The role of a Help Desk Agent at AtkinsRéalis involves providing exceptional customer service to clients through various communication channels, including phone calls, emails, and in-person interactions. The primary responsibility is to respond promptly and effectively to client inquiries, resolving issues in a timely manner while...

Service Desk Role OverviewThe Service Desk Professional will be the first point of contact for our guests, providing timely and effective support to resolve any questions or concerns they may have.Key responsibilities include:Responding to guest inquiries and telephone calls in a friendly and professional manner.Coordinating with service advisors to ensure...

Geidea Group is a customer-focused organization that strives for commercial success through continuous innovation. We make best-in-class digital payment solutions available to all by attracting and leveraging the best creative and entrepreneurial talent in the market.To maintain our competitive advantage as we grow, we are currently looking for a Regional...