Current jobs related to Customer Service Team Lead - Riyadh, Ar Riyāḑ - Johnson & Johnson

  • Customer Service Team Lead

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia J&J Family of Companies Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). City and state must be separated by a comma followed by a space (e.g., Houston, TX).J&J Family of Companies Customer Service Team Lead in Riyadh, Saudi ArabiaAt Johnson & Johnson, we believe health is everything. Our strength in healthcare...

  • Customer Service Team Lead

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...

  • Customer Service Team Lead

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across...

  • Customer Service Team Lead

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    We are looking for a motivated and experienced Front Office Operations Manager to join our team at Sofitel Riyadh Hotel & Convention Center.In this role, you will be responsible for overseeing the day-to-day operations of the front desk and bell/valet staff, ensuring all established front office and hotel policies are followed.You will provide exceptional...

  • Customer Service Team Lead

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia YRG Full time

    Job Description\The Telephone Support Operations Supervisor at YRG is responsible for handling the organization's telephonic conversations with utmost diligence and punctuality. This role requires providing accurate information to the caller, catering to all necessary inquiries.\This position involves explaining essential details of the organization's...

  • Customer Service Team Leader

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia noon Full time

    Job Title: Customer Service Team LeaderLocation: Riyadh, KSAAbout noonnoon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent and businesses to meet the full range of consumers' online needs.noon operates without...

  • Customer Service Team Lead

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Leadership OpportunitiesAs an Operations Supervisor at Amazon, you will have the opportunity to lead high-performing teams and drive operational excellence. This role is ideal for individuals who are passionate about leadership, analytics and process improvement.Key AccountabilitiesDevelop and implement process improvements to increase efficiency and...

  • Logistics Operations Lead

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Team Players Full time

    Job DescriptionWe are seeking an experienced Logistics Professional to oversee daily logistics operations. The ideal candidate will be responsible for ensuring smooth supply chain processes, enhancing operational efficiency, and leading teams to meet business objectives.Key Responsibilities:Oversee daily logistics and supply chain operations, including...

  • Customer Success Team Lead

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Lean Technologies Full time

    Direct message the job poster from Lean TechnologiesGrowth | Recruitment | Hiring SuperStars | Talent | FinTechAbout the JobAs a Customer Success Team Lead at Lean, you will be at the forefront of driving customer satisfaction and success across the Kingdom of Saudi Arabia (KSA). You will be responsible for ensuring that our customers derive maximum value...

  • Customer Service Lead

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hyatt Hotels Corporation Full time

    As a Front Office Manager at Hyatt Hotels Corporation, you will be responsible for managing the day-to-day operations of our hotel's front office. This includes overseeing the front desk, Front Service team, and other related areas.Our ExpectationsEnsure seamless guest experiences through efficient check-in/check-out processes and effective...

  • Customer Service Innovation Lead

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full time

    Job OverviewWe are seeking an experienced customer service professional to join our team as a Business Process Manager of Customer Experience. This role involves designing and implementing seamless service journeys for users, merchants, and riders in the takeaway industry.About UsKeeta is an innovative food delivery company that uses advanced technology...

  • Head of Customer Service

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia شركة درعه للتجاره Full time

    Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer service professionals, and implementing technologies and processes...

  • Head of Customer Service

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Deraah Trading Company Full time

    Get AI-powered advice on this job and more exclusive features.Overview: The Head of Customer Service plays a crucial role in enhancing customer satisfaction by leading and managing the customer service department within the organization. This leadership position entails developing strategies to improve customer interaction, directing a team of customer...

  • Customer Service Director

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    Customer Service DirectorLead by example and drive excellence in customer service.As a Customer Service Director, you will be responsible for setting the tone for exceptional service delivery across all departments.Your key responsibilities include:Developing and implementing customer service strategies.Coaching and mentoring team members to deliver...

  • Creative Services Team Lead

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Baja Trading Full time

    About UsBaja Trading is a dynamic organization dedicated to delivering high-quality products and services to our customers. We value creativity, innovation, and collaboration, and are committed to building a diverse and inclusive team of talented individuals who share our vision and values.We are seeking a highly skilled and experienced Design and Marketing...

  • Customer Service Lead

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time

    We are seeking a highly skilled Reservations Supervisor at Sofitel Mumbai BKC. The ideal candidate will possess strong customer service skills, ability to multitask, and proficiency in handling room reservations.Key Tasks:To recognize VIP guests and apply concerned policiesTo have perfect knowledge of room types and rate structureTo ensure accuracy of all...

  • Customer Services

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Areeb Full time

    This is a remote position. On behalf of our client we are looking for a Customer services representative to join their team in Saudi Arbia (Remote) Job Summary: As a call center agent your responsibilities typically include handling customer inquiries providing information about products or services resolving issues and ensuring customer satisfaction....

  • Customer Support Team Lead

    5 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.About the BenefitsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If...

  • Customer Support Lead

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Cequens Full time

    Reporting to the Customer Success Manager, the Customer Support Lead provides guidance to a team of customer support professionals. The role focuses on maintaining high-quality customer service and ensuring effective issue resolution within established guidelines.Strategic ResponsibilitiesAssist the Customer Success Manager in implementing strategies that...

  • Operations Manager – Logistics Industry

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Team Players Full time

    Job Summary:We are seeking an experienced Operations Manager to oversee and optimize daily logistics operations. The ideal candidate will be responsible for ensuring smooth supply chain processes, enhancing operational efficiency, and leading teams to meet business objectives.Key Responsibilities:Oversee daily logistics and supply chain operations, including...

Customer Service Team Lead

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full time
Job Overview

We are seeking a highly experienced and results-driven Customer Service Team Lead to join our team in Riyadh, Saudi Arabia. As a key member of our global operations team, you will be responsible for delivering exceptional customer service and ensuring seamless interactions with our customers.

This is an exciting opportunity for a talented professional who thrives in a fast-paced environment and has a proven track record of driving business growth through strategic partnerships and innovative solutions.

Key Responsibilities
  • Develop and implement comprehensive customer service strategies to enhance customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency.
  • Provide coaching and guidance to team members to ensure they have the necessary skills and knowledge to deliver exceptional customer service.
  • Analyze customer feedback and data to identify areas for improvement and develop targeted solutions.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Minimum 4 years of experience in customer service management, preferably in the healthcare industry.
  • Proven track record of delivering business growth through strategic partnerships and innovative solutions.
  • Strong analytical and problem-solving skills, with ability to analyze complex data and develop targeted solutions.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with customers, colleagues, and stakeholders.