Support Services Assistant

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Maximus KSA | ماكسيموس السعودية Full time
About the Position

This Support Services Assistant role offers an exciting opportunity to be part of a purpose-driven team making a real impact in the community. As a Support Services Assistant, you will play a vital role in managing inbound and outbound calls, scheduling home visits, and assisting social beneficiaries with their inquiries.

Responsibilities:

  • Manage inbound and outbound calls efficiently and professionally
  • Schedule home visit appointments for surveys
  • Assist social beneficiaries with their inquiries
  • Ensure accuracy and attention to detail when inputting data

Requirements:

  • Bachelor's degree in a relevant subject
  • Tech-savvy with experience using CRM systems or similar platforms
  • Bi-lingual fluency in English and Arabic is required
  • Strong communication and active listening skills
  • Excellent relationship-building and customer service abilities


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