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Customer Experience Leader
2 weeks ago
What We Offer
">IBIS offers a dynamic work environment with opportunities for growth and development. As a Front Office Manager, you'll have the chance to develop your skills and expertise while contributing to the success of our hotel.
">Key Responsibilities
">- ">
- Develop and implement strategies to enhance guest satisfaction and loyalty.">
- Lead and motivate the Front Office team to achieve exceptional service standards.">
- Collaborate with colleagues to ensure cohesive collaboration and effective communication.">
- Analyze reports and data to inform operational decisions and optimize performance.">
- Maintain OH&S requirements and prioritize guest and staff safety.">
Requirements
">- ">
- Proven experience in hospitality or a related field.">
- Excellent English language skills; additional languages are an advantage.">
- Strong leadership and communication skills.">
- Ability to analyze data and inform operational decisions.">
- High level of organization and time management skills.">
