Retail CRM Specialist
2 days ago
We are seeking a Sales Development Executive to join our team as an In-Store Client Relationship Manager for Prada Group. As a key member of our sales team, you will be responsible for developing and implementing strategies to drive business growth through client outreach initiatives.
About the Role:
- Develop and implement client outreach initiatives to drive business growth and increase client engagement.
- Train and support sales staff on client relationship activities and digital tools.
- Monitor and track key performance indicators (KPIs) to measure the success of client outreach initiatives.
- Collaborate with cross-functional teams to ensure alignment and execution of clienteling strategy.
- Manage client gifting and customer experiences budget to develop strategic client relationships.
Requirements and Skills:
Luxury retail experience is preferred. Strong technical attitude and digital mindset. Languages: Arabic, English is mandatory. Client centric attitude, problem solving, flexibility, empathy, energy.
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CRM Specialist
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