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Digital Support Executive
1 week ago
In this role, you'll have the opportunity to make a real impact on our customers' lives.
About the RoleThe Service Delivery Manager will oversee the delivery of excellent service to our customers across all digital channels.
Responsibilities- Lead a team of customer support specialists to deliver exceptional customer experiences.
- Collaborate with stakeholders to develop and implement processes that improve customer satisfaction.
- Analyze customer feedback to identify areas for improvement and develop strategies to address them.
- Proven leadership experience in a customer-facing role.
- Strong analytical and problem-solving skills.
- Ability to motivate and develop high-performing teams.
