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Logistics Business Development Manager

1 week ago

Jeddah, Makkah Province, Saudi Arabia KUEHNE NAGEL INC Full time

About Kuehne+Nagel

Kuehne+Nagel is a leading global logistics company that provides innovative and customized supply chain solutions. Our team of experts works closely with customers to understand their unique needs and develop tailored solutions that drive business growth and success.

Job Description

The Network Key Account Manager for the Healthcare vertical is responsible for driving business growth and development for key accounts within the region as well as globally where required. This position will be assigned a set number of customers from the Global Account Programme and will focus exclusively on these customers.

Key Responsibilities

  1. Customer Growth and Retention: Develop and implement strategies to drive customer growth and retention through portfolio planning, account optimization, and strategic business development.
  2. Account Planning: Ensure high quality and completeness of account plans for GKAMs and Network KAMs.
  3. Pipeline Management: Maintain a sufficient vertical pipeline with high data quality in CoreLOG.
  4. Tender Support: Support Team KAMs in strategic tenders and escalation management.
  5. Value Propositions: Assist in the development of industry value propositions, including innovative services and products, while working with Business Units, specific industry teams, and key accounts.
  6. Customer Performance: Manage customer performance for key accounts within the region (GP and volume) and initiate or support corrective actions in case of target deviations.
  7. Industry Networking: Build internal and external industry network relations and represent Kuehne+Nagel as a lead expert.

Requirements and Qualifications

  • Bachelor's or Master's degree in Business, Supply Chain Management, Logistics, Life Sciences, or a related field.
  • Minimum of 5+ years of experience in key account management, business development in logistics industry.
  • Proven ability to drive customer growth and retention through portfolio planning, account optimization, and strategic business development.
  • Excellent communication, negotiation, and stakeholder management skills with the ability to develop long-term customer relationships.