Desk Help Technician
1 week ago
We are seeking a Technical Assistance Expert to join our AL-AYUNI team. As a key member of our IT department, you will be responsible for providing technical support to our users, troubleshooting complex issues, and collaborating with other teams to ensure seamless support delivery.
Responsibilities and Requirements:- Provide technical assistance to users through various channels
- Troubleshoot complex technical issues and resolve them efficiently
- Collaborate with other IT teams to ensure seamless support delivery
- Maintain accurate records of all support interactions
- Bachelor's degree in Information Technology or a related field
- At least 2-3 years of experience in IT support or technical support
- Strong knowledge of Windows and Mac operating systems
- Familiarity with ticketing systems and network management software
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Help Desk Technician
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia AL-AYUNI Investment and Contracting Company Full timePosition OverviewThe Help Desk Technician will ensure adherence to security policies and best practices in all procedures. This role involves communicating effectively with users, explaining technical solutions in an understandable manner. The technician will also be responsible for ensuring that technical skills are up-to-date, and that solutions are...
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Help Desk Technician II
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sukuk Capital | صكوك المالية Full timeRole OverviewWe are looking for a Help Desk Technician II to join our IT team at Sukuk Capital. The successful candidate will be responsible for providing technical support and troubleshooting services to our end-users.You will work closely with our IT team to ensure the smooth operation of our IT infrastructure and provide exceptional customer service to...
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Help Desk Operations Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tata Consultancy Services Full timeJob Title – Help Desk Operations ManagerAbout TCS :Tata Consultancy Services (TCS) is a leading provider of IT services, consulting and business solutions.We have over 50 years of experience partnering with top businesses in their transformation journeys.Our services are designed to drive business value and innovation through consulting-led, cognitive...
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Help Desk Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeWe are seeking a highly skilled and customer-focused Help Desk Specialist to join our team in Saudi Arabia. As a Help Desk Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving issues in a timely and professional manner.About the RoleIn this role, you will work closely with other teams to resolve...
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Help Desk Specialist
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tamara Full timeOur TeamWe are a dynamic and growing company, committed to innovation and excellence in everything we do. Our Customer Experience team is at the forefront of this effort, striving to deliver unparalleled levels of service to our customers.As a Help Desk Specialist, you will play a critical role in achieving this goal. You will be working closely with...
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Help Desk Professional
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia AMICO Group Full timeJob RequirementsWe are seeking a Help Desk Professional who can provide technical support and resolve issues efficiently. The successful candidate will possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Provide technical support via phone, email, and in-personResolve hardware and software issues...
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Help Desk Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full timeRole OverviewThe Help Desk Engineer will provide technical support to end-users, troubleshooting hardware, software, and network issues in a timely and professional manner. This is an excellent opportunity to apply your academic knowledge in a real-world environment and gain hands-on experience in IT support, system management, and troubleshooting.Key...
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Help Desk Coordinator
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Maximus KSA | ماكسيموس السعودية Full timeJob Title: Help Desk CoordinatorWe are seeking a skilled and enthusiastic individual to join our team as a Help Desk Coordinator. As a Contact Centre Agent, you will play a crucial role in managing inbound and outbound calls, scheduling home visits, and assisting social beneficiaries with their inquiries.Key Responsibilities:Manage incoming calls...
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Help Desk Support Associate
1 week ago
Riyadh, Ar Riyāḑ, Saudi Arabia GlobalBlue_IT Full timeKey ResponsibilitiesWe are seeking an experienced Help Desk Support Associate to join our team. The successful candidate will be responsible for providing technical support to our clients via phone, email, or chat. Key responsibilities include:Responding to client inquiries and resolving technical issuesDocumenting all interactions with clientsCollaborating...
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Help Desk Professional
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BAE Systems Full timeThe Service Desk Analyst role at BAE Systems involves providing technical support to customers and resolving their issues efficiently. If you have excellent communication and problem-solving skills, we would love to hear from you.About the PositionIn this role, you will be working closely with customers to understand their needs and provide solutions. You...
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IT Help Desk Professional
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Streamax Mena Full timeAt Streamax Mena, we are seeking a highly skilled IT Help Desk Professional to join our team. The ideal candidate will have strong technical skills, problem-solving abilities, and excellent communication skills.Job SummaryProvide technical support to clients via phone, email, and remote access tools.Resolve technical issues related to software and...
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Help Desk Support Professional
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sherman Global Management Consultants ( SGMC) Full timeAbout the RoleThe Help Desk Support Professional will play a crucial role in ensuring the smooth operation of our IT systems. This individual will troubleshoot and resolve technical issues, both remotely and on-site, and provide timely support to our staff.A key responsibility of this role will be to install, configure, and maintain IT systems and...
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Service Desk Technician
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Haji Hussein Alireza & Co., Ltd. Full timeHaji Hussein Alireza & Co., Ltd. is a leading organization dedicated to delivering outstanding customer service and support.About This Role:This Service Desk Technician position plays a critical part in our mission to provide exceptional customer care.The successful candidate will be responsible for handling customer inquiries, resolving technical issues,...
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Help Desk Technician
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Total-TECH Co. Full timeAbout the JobWe are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our customers, ensuring their IT systems are running smoothly and efficiently.
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Help Desk Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Morni | مرني Full timeAbout This RoleWe are seeking a highly skilled Customer Support Specialist to join our team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.ResponsibilitiesHandle customer inquiries accurately and thoroughly across multiple contact channels.Provide helpful and relevant...
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Help Desk
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia SWATX Full timeTechnical Support:Providing first-line technical assistance to end-users for hardware, software, and network issuesTroubleshooting and resolving technical problems via phone, email, or in personWalking users through problem-solving stepsEscalating complex issues to higher-level support teamsMaintaining a log of support requests and resolutionsSystem...
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Help Desk
4 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Salehiya Healthcare Full timeSalehiya started commercial activities in 1964 as a specialized healthcare company. It is one of the leading Saudi Arabian companies in distributing pharmaceuticals, medical and laboratory equipment, diagnostics, medical disposables, and hospital and consumer supplies. The company kept pace with the rapid development of the health sector in Saudi Arabia and...
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Help Desk Analyst
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tamara Full timeTamara is the leading fintech platform in Saudi Arabia and the wider GCC region, with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. We serve millions of users in the region and partner with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as...
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Service Desk Associate
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BAE Systems Full timeWe are looking for a skilled Help Desk Professional to join our BAE Systems team. As a Service Desk Analyst, you will be responsible for providing technical support to customers and ensuring that their issues are resolved efficiently.About the JobIn this role, you will be working closely with customers to understand their needs and provide solutions. You...
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Service Desk Analyst
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia BAE Systems Full timeJob Description - Service Desk Analyst - ISE (00126561)Job Number:00126561Grade: 7Location: RiyadhAdvert closing: 22/04/2025ResponsibilitiesCommunicate with customers of the service desk/help desk effectively, empathetically, courteously, and in a timely manner, in relation to incidents and service requests relevant to them, efficiently use the telephone set...