Key Business Partner

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Thales Full time
Job Description

The Director Civil Accounts KSA is responsible for leading the identification, qualification and booking of 'Civil Business' opportunities in the Middle East Region. This includes supporting the respective 'Key Account civil teams' in defining the account strategy and aligning the plan with customer expectations and internal stakeholders.

As a Key Business Partner, you will drive the specific Account Plan to define the account strategy and align the plan with the customer expectation and the internal stakeholders by:

  • Understanding the customer's stakes, expectations and vision and how Thales offers can support the customer's business.
  • Monitoring the performance of Thales competitors with the customer.
  • Identifying and defining Strategic Initiatives, in collaboration with the customer, to generate growth beyond business as usual and contributing to build and strengthen a customer relationship based on partnership.

You will also orchestrate and network with internal and external stakeholders by:

  • Sharing general interest information on the customer (i.e. customer strategy and structure, customer needs, budgets) and represent the Customer internally.
  • Orchestrating, aligning and managing the account team (on subjects such as tendering, project execution, technology portfolio, customer satisfaction) and supporting the sales teams in all actions required to close OI.
  • Validate and promote at executive level the Account Plan and facilitating the execution of the related action plan with countries and GBUs involved.


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