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Field Service Engineers Representative
1 week ago
F. Hoffmann-La Roche Gruppe is a leading healthcare company dedicated to improving lives through innovative solutions. With 100,000 employees in 100 countries, we are committed to driving progress and advancing science.
Job DescriptionWe are seeking a skilled Field Service Engineers Representative to join our team of talented professionals. As a key member of our engineering team, you will be responsible for collaborating with various departments to ensure the development and maintenance of high-quality engineering solutions.
- Perform routine maintenance and repairs on specified products to meet required standards.
- Provide technical support on Roche IT solutions for designated products where necessary.
- Offer telephone assistance to customers and colleagues as needed.
- Install and commission specified instruments according to specifications.
- Perform software and hardware upgrades and revisions to all relevant products.
- Participate in training programs locally and abroad to enhance skills and knowledge.
To succeed in this role, you will need:
- At least 2 years of experience in a relevant engineering position.
- A Bachelor's degree in Engineering, Biomedical, or a related field.
- Strong problem-solving and analytical skills.
- Good administrative and communication skills.
- High commitment to maintaining/improving service levels.
- Open mindset and customer focus.
- Proficiency in English.