Service Experience Director

Leadership Role OverviewThe Café Experience Director will lead the team at multiple Patchi Café Outlets, ensuring exceptional customer experiences, maintaining high-quality Food & Beverage services, and upholding outstanding health and safety standards.Responsibilities and ChallengesReview and analyze monthly results, highlight problem areas, and take...

We are looking for a skilled Restaurant Experience Director to lead our team as a Restaurant Manager. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, managing staff, and overseeing food and beverage operations.Responsibilities:Developing and implementing effective operational strategies to...

Technology Services DirectorWe are looking for a seasoned Director of Technology Services to join our leadership team and drive the delivery of innovative technology solutions.Responsibilities:Develop and execute a comprehensive IT strategy, aligning with business goals and objectives.Lead the IT team, providing guidance, coaching, and development...

Director, Customer Experience (Sourcing)Location: Riyadh, Saudi ArabiaArea of Interest: Customer ExperienceJob Type: ProfessionalTechnology Interest: NoneJob Id: 1438635Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may...

NHC is seeking a highly skilled Business Services Director to lead our Admin & Facilities function. In this role, you will be responsible for managing the relationships with service providers involved in the provision of Admin & Facilities services, monitoring the performance of third parties, and contributing to the development of a long-term agreement with...

We are seeking a dedicated Service Delivery Director to maintain strong customer relationships and improve our services. The ideal candidate will oversee service delivery within the business context, managing projects and teams to ensure efficient processes and task completion.Maintaining positive relationships with customersLeading the service delivery...

We invite applications for the esteemed position of Engineering Services Director at Imar Engineering Consultants. In this critical role, you will oversee the delivery of our comprehensive range of services, emphasizing architectural design, engineering, interior design, and real estate consultancy.Since 1993, we have established ourselves as a respected...

The role of Senior Director - Asset Management Technical Service is a pivotal one within the Qiddiya Investment Company. This position serves as the central point of advice, strategy, policy, and integration for all asset operators with the Estate.As an anchor for operational readiness, the Executive Director Technical Services is responsible for ensuring...

HR Operations Director – Tech Startup ExperienceLocation: RiyadhI am currently working with an artificial intelligence company that builds an AI accelerator application. They are seeking a Head of HR / HR Operations Director to lead and enhance their HR operations, with a focus on employee onboarding, post-offer processes, and reward management.This role...

Arab National Bank is seeking an experienced Client Experience Director to lead our showroom operations. As a key member of our team, your primary focus will be on delivering exceptional client experiences while ensuring seamless execution of sales strategies.Key ExpectationsDevelop and maintain relationships with clients to foster loyalty and repeat...

An experienced Security Services Director is needed to drive the assessment and development of security design and implementation of digital security services for our clients in KSA. This role demands a strong understanding of cloud native as well as hybrid/3rd party security controls.The successful candidate will manage all activities related to delivering...

Our RequirementsWe are seeking an Engineering Services Director to join our team. In this role, you will oversee utility infrastructure projects, ensuring compliance with local and international standards. You will also develop and implement strategies for efficient utility operations and maintenance.As an ideal candidate, you should have strong technical...

About the RoleWe are seeking a seasoned Consulting Services Director to join our client's dynamic team in Saudi Arabia, under their Operation Optimization capability.The ideal candidate would have experience in driving business development efforts in the operations space, leveraging expertise to identify and pursue new opportunities for operational...

About This RoleAs a Front Office Supervisor at Pause Experience Company, you will be responsible for leading the front office activities and overseeing the daily operations of the front desk team. You will work closely with the Customer Experience team to develop and enhance the guest journey, ensuring that all guests have a positive experience.Main...

We are seeking an experienced Guest Experience Director to lead our front desk team at Crowne Plaza Riyadh RDC Hotel & Convention Center.Key Responsibilities:Develop and implement effective guest experience strategies.Lead and manage the front desk team to deliver exceptional guest experiences.Maintain accurate guest profiles and track...

Transformative CX LeadershipCisco is reshaping its Customer Experience Operating Model to deliver personalized, proactive, and predictive interactions, helping customers maximize the value of their Cisco technology investments.As Director/Leader of Customer Experience, you will be crucial in fostering trust and building lasting relationships with our...

At GES - Global Experience Specialists, we are seeking a talented Customer Service Representative to join our dynamic team. As a key member of our sales support function, you will play a vital role in delivering exceptional customer experiences and driving business growth.Job Description:Provide timely and effective responses to customer inquiries through...

Ejada Systems Limited is seeking an experienced Director of Data Engineering Services to join our team. As a key member of our data management operations, you will be responsible for developing and implementing strategies to improve data platform stability and availability, while ensuring the efficient and effective delivery of data engineering services.Key...

**Job Description**We are seeking a highly motivated Customer Care Specialist to join our team in Riyadh. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing sales support to exhibitors.**About Us**GES is a leading provider of live events marketing services, with a global presence and a strong focus...

Service Quality Assurance DirectorWe're transforming the way people enjoy food, impacting communities around the world. This role is part of our mission to deliver world-class customer service, ensuring top-tier experience through quality assurance efforts.The ideal candidate will lead quality inspections, analyze service defects, provide coaching &...