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Spa Operations Assistant

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Full time
Job Summary

We are seeking a highly organized and customer-focused Spa Service Coordinator to join our team at Marriott International. As a key member of our spa operations team, you will be responsible for scheduling services, managing reservations, and ensuring a seamless guest experience.

Key Responsibilities
  • Schedule services for individuals and large groups using our spa/salon reservations software system.
  • Confirm scheduled services with guests and answer questions about available services.
  • Update the reservations/cancellations list throughout the day and inform providers of last-minute changes.
  • Check in guests for appointments, confirm their first and last name, and provide a general spa orientation upon arrival.
  • Promote and sell spa/salon services to guests.
  • Process guest payments for spa/salon services and obtain payment authorization as needed.
  • Accept and log cash tips for employees.
  • Balance, scan, and drop receipts with Accounting.
  • Notify Engineering of maintenance and repair needs.
Requirements
  • High school diploma or G.E.D. equivalent.
  • Less than 1-year related work experience.
  • No supervisory experience.
  • No license or certification required.
What We Offer

As a Spa Service Coordinator at Marriott International, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.