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Client Liaison

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Dolce & Gabbana S.r.l. Full time

**Job Summary**

We are seeking a highly skilled and experienced Client Advisor to join our team at Dolce & Gabbana S.r.l. As a Client Advisor, you will be responsible for providing exceptional customer service and driving sales growth.

**Key Responsibilities**

  • Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty.
  • Provide personalized product recommendations and ensure that clients have an exceptional shopping experience.
  • Meet and exceed sales targets by identifying and capitalizing on sales opportunities.
  • Stay up-to-date on product knowledge and brand information to provide expert advice to clients.
  • Work collaboratively with the sales team to achieve business objectives and drive sales growth.
  • Maintain a high level of product knowledge and stay informed about industry trends and competitor activity.
  • Ensure that the store is maintained to a high standard of cleanliness and organization.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping environment.
  • Contribute to a positive and inclusive team culture by being a proactive and supportive team player.
  • Adhere to company policies and procedures related to sales, customer service, and store operations.
  • Stay vigilant and proactive in maintaining a secure and safe shopping environment.
  • Stay informed about current trends and engage in ongoing learning and development to enhance skills and knowledge.

**Requirements**

  • 3-5 years of experience in a client-facing role in a retail environment.
  • Proven track record of success in sales and customer service.
  • Experience working in a luxury retail environment is an advantage.
  • Strong understanding of the local market and ability to adapt to changing market conditions.