Cloud Technical Support Professional

Job SummaryAs a member of our Alibaba Cloud Technical Support Operations team, you will be responsible for providing top-notch technical support to our customers. You will work closely with our customers and internal teams to troubleshoot and resolve technical issues, contribute to process improvement, and maintain a high level of customer satisfaction.Key...

We are looking for a highly experienced Alibaba Cloud Professional to join our Alibaba Cloud Technical Support Operations team. As a key member of this team, you will be responsible for ensuring the smooth operation of our cloud services and providing technical support to our customers.ResponsibilitiesThis position involves working closely with our customers...

At Whale Cloud, we are looking for a highly skilled Cloud Support Specialist to join our team. As a key member of our Alibaba Cloud Technical Support Operations team, you will play a crucial role in ensuring the smooth operation of our cloud services and providing top-notch technical support to our customers.About the RoleThis position involves working...

Whale Cloud Technology Co., Ltd ("Whale Cloud") is a leading technology company providing diverse software solutions and professional services, including business support system, operations support system, data intelligence, 5G support system, cloud computing, eCommerce, finance, IoT, and digital transformation consulting services. Founded in 2003, the...

Company OverviewWhale Cloud Technology Co., Ltd is a leading technology company providing diverse software solutions and professional services. With a strong presence in various market segments, including telecom operators, governments, and enterprises around the world, Whale Cloud has built its core competitiveness in communications software, operation...

We are seeking a highly experienced Software Technical Expert to join our Alibaba Cloud Technical Support Operations team. As a key member of this team, you will be responsible for ensuring the smooth operation of our cloud services and providing technical support to our customers.Job OverviewThis is an exciting opportunity to work with a leading technology...

Are you passionate about providing exceptional customer support? Do you have a strong background in cloud computing and technical support?We're looking for a skilled Technical Support Professional to join our Alibaba Cloud Technical Support Operations team at Whale Cloud.As a key member of our team, you'll be responsible for:Main Responsibilities:Providing...

We are looking for a highly motivated Technical Support Professional to join our Alibaba Cloud Technical Support Operations team. As a member of this team, you will contribute to process improvement and maintain a high level of customer satisfaction.About the TeamYou will work closely with our customers and internal teams to troubleshoot and resolve...

As a Cloud Solutions Expert at Alibaba Cloud, you will play a key role in designing and proposing solutions for our clients using our cloud products and industrial solutions.Key Responsibilities:Develop and maintain strong relationships with customers through regular visits and communication.Coordinate resources from HQ R&D, Platform Departments, and eco...

Technical RequirementsAs a key member of our Alibaba Cloud Technical Support Operations team, you will need to possess strong expertise in cloud products and services, particularly in networking, Kubernetes, and DNS configurations.Required Skills and Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent...

About the RoleAlibaba Cloud is seeking a highly skilled Technical Service Manager to join our Global Technical Service (GTS) team in Saudi Arabia. The successful candidate will be responsible for providing technical fulfillment and delivery services to our customers, ensuring high-quality deliverables and seamless control across pre-sales, sales, and...

About The RoleWe are looking for a skilled Technical Support Professional to join our team. As a Technical Support Professional, you will be responsible for providing technical assistance to internal teams, diagnosing and resolving hardware, software, and network-related issues.Min. 2-4 years of experience as an IT System/Application/Support...

About the PositionWe are looking for a Technical Service Manager to join our team in Saudi Arabia. The successful candidate will be responsible for providing technical fulfillment and delivery services to our customers, ensuring high-quality deliverables and seamless control across pre-sales, sales, and delivery stages.The ideal candidate will have a strong...

Alibaba Cloud Intelligence - Technical Service Manager - Saudi ArabiaAbout GTS (Global Technical Service) Team: Alibaba Cloud Intelligent Global Technology Services (GTS) is a technical fulfillment/delivery team that provides complete lifecycle services to our customers for all types of cloud solutions, products & customer solutions. We aim to ensure...

About the JobAlibaba Cloud is seeking a Cloud Technology Architect to join our team in Saudi Arabia. The successful candidate will be responsible for designing and implementing cloud systems, including cloud migration, distributed system design, and HA/Failover.The ideal candidate will have a strong background in technology, solution design, and...

We're seeking an experienced Alibaba Cloud Technical Support Specialist to join our team at Whale Cloud. As a key member of our Alibaba Cloud Technical Support Operations team, you'll be responsible for providing expert technical support to customers using Alibaba Cloud products.Some of your key responsibilities will include:Key Responsibilities:Providing...

At Alibaba Cloud, we are seeking an Enterprise IT Specialist - Pre-Sales to join our team. As a key member of our pre-sales team, you will be responsible for designing and proposing solutions for our clients using our cloud products and industrial solutions.Main Responsibilities:Lead technical discussions and communicate with customers in fluent...

About UsAt Whale Cloud, we are committed to delivering exceptional technical support to our customers. Our team is dedicated to providing timely resolutions to technical issues, contributing to process improvement, and maintaining a high level of customer satisfaction.What We Offer:A dynamic and collaborative work environment.Ongoing training and development...

About This OpportunityAs a member of our Alibaba Cloud Technical Support Operations team, you will have the opportunity to work on cutting-edge technologies and collaborate with a talented group of professionals.Key AccountabilitiesProviding technical support to customers via various communication channels, including email, chat, and phone.Escalating...

Job DescriptionThe successful candidate will be responsible for delivering exceptional technical support to our customers, utilizing their expertise in Alibaba Cloud products and services.ResponsibilitiesProviding advanced technical support to customers encountering issues with Alibaba Cloud products, networking, Kubernetes deployments, and DNS...