Club Reception Manager
3 days ago
We are seeking an experienced Guest Relations Officer to join our CORE Life team. In this key role, you will be responsible for delivering exceptional customer experiences, building relationships with members, and contributing to the overall success of our organization.
Key Responsibilities:- Relationship Building: Develop and maintain strong relationships with members, understanding their needs, and tailoring solutions to meet their expectations.
- Operational Efficiency: Manage front desk operations, optimize membership administration, and streamline processes to enhance efficiency and productivity.
- Problem-Solving: Anticipate and address potential issues, providing proactive solutions to ensure seamless interactions between CORE Life and our members.
- Knowledge Sharing: Share best practices, knowledge, and insights with the CORE Life team to drive continuous improvement and excellence.
To excel in this role, you will need a strong background in customer service, preferably within the fitness or wellness industry. A University Diploma or Bachelor's degree, minimum 2 years' experience, and excellent communication skills are essential.
Why Join Us?CORE Life offers a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.
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