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Client Liaison Specialist
2 weeks ago
About Fisher Investments UK
Fisher Investments UK is a leading provider of investment management services to individuals and institutions worldwide. We have a proven track record of delivering exceptional results through our proprietary investment approach.
Our Commitment to Clients
We are committed to providing our clients with personalized investment advice and exceptional client service. Our goal is to build long-term relationships with our clients based on trust, integrity, and performance.
The Role of the Client Service Associate
The Client Service Associate plays a critical role in ensuring that our clients receive the highest level of service. This involves communicating with clients in a professional and courteous manner, resolving client issues, and working closely with Investment Counsellors to ensure client satisfaction.
Key Responsibilities
- Communicate with clients by phone and email to understand their needs and preferences.
- Work closely with custodians to resolve client issues and ensure smooth operations.
- Provide administrative support to Investment Counsellors as needed.
- Develop and implement processes to improve client service and enhance the overall client experience.
Requirements and Qualifications
- A university degree or equivalent combination of education and experience.
- Fluent in business English and Arabic.
- Excellent communication and interpersonal skills.
- Ability to work well in a collaborative, team-oriented setting.
Career Opportunities
Fisher Investments UK offers a range of career opportunities for talented individuals who share our commitment to excellence and client satisfaction.