Business Growth Strategist
6 days ago
About the Role:
We are seeking a highly motivated Sales Solutions Expert to join our team at Atmata. In this role, you will be responsible for identifying and resolving customer issues, providing solutions to meet their needs, and working closely with cross-functional teams to implement these solutions.
Main Responsibilities:
- Issue Identification: Identify customer issues through phone calls, emails, and in-person meetings.
- Solution Development: Develop solutions to meet customer needs, working closely with internal teams as needed.
- Implementation: Collaborate with internal teams to implement solutions, ensuring timely and effective resolution of customer issues.
- Reporting and Data Analysis: Provide regular reporting and data analysis to track progress against key performance indicators.
Requirements:
- Customer Service: Excellent customer service skills, with the ability to empathize with customers and provide solutions to meet their needs.
- Problem-Solving: Strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions.
- Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, colleagues, and stakeholders.
- Project Management: Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
- Education: Bachelor's degree in Business Administration, Marketing, or a related field.
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