Guest Experience Specialist

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia VOCO Hotels Full time
  • Supervision: Lead and supervise the guest services team, ensuring high standards of service and guest interaction.
  • Training: Conduct training sessions for new hires and ongoing development for existing staff, focusing on customer service excellence.
  • Guest Interaction: Address guest inquiries and concerns promptly and effectively, ensuring their needs are met.
  • Quality urance: Monitor service quality and compliance with elished standards, implementing improvements as needed.


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