Guest Experience Specialist
2 weeks ago
- Supervision: Lead and supervise the guest services team, ensuring high standards of service and guest interaction.
- Training: Conduct training sessions for new hires and ongoing development for existing staff, focusing on customer service excellence.
- Guest Interaction: Address guest inquiries and concerns promptly and effectively, ensuring their needs are met.
- Quality urance: Monitor service quality and compliance with elished standards, implementing improvements as needed.
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Luxury Guest Experience Specialist
1 week ago
Jeddah, Makkah Province, Saudi Arabia RAFFLES Full timeJob SummaryWe are seeking a Luxury Guest Experience Specialist to join our team in Jeddah, Saudi Arabia. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and comfort in our luxurious hotel rooms.ResponsibilitiesMaintain exceptional cleanliness and organization in guest rooms and public...
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Guest Services Representative
4 days ago
Jeddah, Makkah Province, Saudi Arabia King Faisal Specialist Hospital & Research Centre Full timeAbout the RoleAs a Guest Services Representative at King Faisal Specialist Hospital & Research Centre, you will play a vital role in ensuring seamless guest experiences. Your primary responsibility will be to process reservation requests and handle guest inquiries with professionalism and courtesy.Responsibilities:Process all reservation requests, changes,...
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Guest Experience Ambassador
4 days ago
Jeddah, Makkah Province, Saudi Arabia Rotana Hotels Full timeRotana Hotels is seeking a charismatic Guest Experience Ambassador to enhance the overall guest experience and drive loyalty. As a Marketing Executive, you will be responsible for developing and implementing guest-focused marketing initiatives, managing relationships with key stakeholders, and coordinating events.Your key responsibilities will...
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Guest Experience Coordinator
4 days ago
Jeddah, Makkah Province, Saudi Arabia RAFFLES Full timeWe are seeking a Guest Experience Coordinator to join our team at Raffles. The successful candidate will be responsible for coordinating and delivering exceptional guest experiences throughout their stay.Responsibilities:Assist the front office team in delivering exceptional guest experiences.Coordinate with other departments to resolve guest complaints and...
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Guest Experience Strategist
4 days ago
Jeddah, Makkah Province, Saudi Arabia RAFFLES Full timeAs a Luxury Service Director at Raffles, you will be responsible for leading a team of concierges in delivering exceptional service to our discerning guests. You will oversee the daily operations of the concierge desk and provide personalized recommendations and arrangements for guests.ResponsibilitiesLead a team of concierges in delivering exceptional...
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Guest Experience Host
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia VOCO Hotels Full timeInformation & istance: Provide accurate information about hotel services, local attractions, and amenities to enhance the guest experience.Problem Solving: Address and resolve guest concerns and complaints promptly and professionally, ensuring guest satisfaction.Reservations: ist with booking and modifying reservations, as well as managing inquiries via...
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Guest Experience Coordinator
4 days ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeResponsibilitiesManage Room Inventory: Ensure optimal allocation and utilization of available rooms, maximizing occupancy rates and minimizing downtime.Coordinate with Departments: Work closely with housekeeping, maintenance, and front desk teams to maintain high-quality standards and ensure seamless guest experiences.Address Guest Requests: Handle guest...
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Guest Room Experience Specialist
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Auberge Resorts, LLC Full timeKey ResponsibilitiesOur ideal candidate will:Service and clean guest rooms and hotel facilities to standard.Maintain a high level of attention to detail and work efficiently in a fast-paced environment.Interact with guests in a friendly and professional manner.
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Guest Experience Director
6 days ago
Jeddah, Makkah Province, Saudi Arabia Talent Blueprint FZ LLC Full timeJob ProfileTalent Blueprint FZ LLC is hiring a Guest Experience Director for a major event in Jeddah. This is a short-term opportunity perfect for someone with strong leadership skills and experience managing large teams in high-profile events.You will be responsible for:Overseeing a team of ushers to ensure smooth crowd movement and exceptional guest...
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Guest Experience Manager
4 days ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeOur Commitment to ExcellenceWe embody the Raffles brand and company mindset through our Heartiest service culture, which prioritizes guest satisfaction and operational efficiency.Job DescriptionThis position requires a Room Coordinator to work closely with various departments to ensure smooth operations and exceptional guest experiences.Main...
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Luxury Guest Experience Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeAbout the JobRaffles Hotels & Resorts is seeking a seasoned Guest Relations Supervisor to lead our hospitality team in Jeddah, Saudi Arabia.Key Responsibilities:Provide exceptional guest experiences, ensuring their needs and expectations are consistently met and exceeded.Lead and develop the Guest Relations team, promoting a culture of excellence and...
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Exclusive Guest Experience Lead
1 day ago
Jeddah, Makkah Province, Saudi Arabia Raffles Hotels & Resorts Full timeExclusive Guest Experience Lead:We are seeking an exceptional individual to lead our concierge team at Raffles Hotels & Resorts. As the Exclusive Guest Experience Lead, you will be responsible for ensuring our guests receive unparalleled service and unforgettable experiences during their stay.About the Role:The ideal candidate will have a proven track record...
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Guest Experience Coordinator
2 days ago
Jeddah, Makkah Province, Saudi Arabia Abroad Work Full timeParadise Resort is part of Abroad Work, a leading hospitality company that offers unique opportunities to work in Jeddah, Saudi Arabia.Our ResortFeaturing 220 rooms with serviced apartments, four restaurants, function areas, a spa, fitness facilities, a swimming pool, and a children's club.Role ResponsibilitiesProvide exceptional customer service by greeting...
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Guest Experience Coordinator
4 days ago
Jeddah, Makkah Province, Saudi Arabia Shangri-La Group Full timeAs a key member of the Shangri-La Jeddah team, the Reservation Agent plays a vital role in providing exceptional customer experiences. With a focus on optimizing booking opportunities and promoting customer satisfaction, this role is ideal for individuals who thrive in fast-paced environments.About the RoleMaintain thorough knowledge of the hotel's room...
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Guest Experience Director
4 days ago
Jeddah, Makkah Province, Saudi Arabia IBIS Full timeAbout UsWe are a forward-thinking hospitality company that fosters team unity and excellence in service. Our mission is to deliver exceptional guest satisfaction through seamless operations and cohesive collaboration.
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Zone Leader
2 days ago
Jeddah, Makkah Province, Saudi Arabia DIMENSIONS Full timeJob Title: Zone Leader - Guest ExperienceAbout the Role:The Zone Leader - Guest Experience plays a crucial role in ensuring the exceptional delivery of services to our guests at DIMENSIONS. This position involves overseeing the crew, maintaining a high level of awareness of the surroundings, and taking proactive steps to address patron concerns. The ideal...
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Dining Experience Specialist
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Talent Blueprint FZ LLC Full timeJob Title: Dining Experience SpecialistTalent Blueprint FZ LLC is seeking a skilled and experienced Dining Experience Specialist to join our team. As a key member of the event operations team, you will be responsible for overseeing food and beverage services for a major international sports tournament.Your primary focus will be on coordinating with catering...
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VIP Experience Specialist
4 hours ago
Jeddah, Makkah Province, Saudi Arabia The First Group Full timeJob OverviewThe VIP Experience Specialist plays a key role in delivering exceptional experiences to current and potential members of our exclusive club or leisure facility. This role involves managing inquiries, promoting memberships, maintaining records, and ensuring that members' needs are met.Responsibilities:Create a warm and welcoming environment for...
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Customer Experience Specialist
4 hours ago
Jeddah, Makkah Province, Saudi Arabia DIMENSIONS Full timeAbout the RoleWe are seeking a skilled Club Services Coordinator to join our team at the Yacht Club. This role involves providing exceptional customer service, managing front desk operations, and creating memorable experiences for our members and guests.Main Accountabilities:Welcome members and guests, ensuring a warm and inviting atmosphere.Manage front...
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Dining Experience Specialist
1 week ago
Jeddah, Makkah Province, Saudi Arabia RAFFLES Full timeAbout the RoleWe are looking for a talented individual to fill the position of Waiter in our Jeddah, Saudi Arabia location. As a key member of our food and beverage team, you will play a crucial role in delivering exceptional customer experiences and upholding our brand standards.Main ResponsibilitiesProvide exceptional service to guests, ensuring their...