Manager, Case Management

1 week ago

Medina, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

Manages, organizes andcoordinates the administrative and operational activities in Case Management(CM). Develops proposals and recommends improvements and modifications toenhance patient experience and maximize the utilization of all Ambulatory Careareas. Establishes and maintains communication and collaboration with differentservices to ensure the delivery of high quality care to patients.

**Essential Responsibilities and Duties**:
1. Managesthe day-to-day activities of the section, assignsresponsibilities and tasks to staff and evaluates performance.

2. Preparesand recommends the section plans and organizational changes related to thepatients’ admission.

3. Coordinates,monitors, and evaluates options and services provided by the Section, andfacilitates the treatment and support to the patient and the patient careproviders.

4. Directsand monitors the activities of CM staff to ensure that patient admission,discharge, post Hospital care are completed in an effective and efficientmanner.

5. Establishes report mechanismsto improve business processes, patient satisfaction, efficiency andproductivity of staff.

6. Prepares and submitsoperational statistics reports, and acts as a resource person of CM asrequested.

7. Solvesidentified problems in regards the quality and appropriateness of inpatientcare through direct coordination and resolution of issues with relevantdepartments.

8. Providesthe administration with statistical reports, studies, and analysis on allpatient related matters, as directed.

9. Maintains an effective communication with Medical Departments, ClinicalServices, Nursing Affairs and other relevant departments to coordinate andintegrate all services in the inpatient, streamline the patient flow andenhance patient experience.

**Education**:
Master’s or Bachelor’s Degreein Hospital Administration or other related discipline isrequired.

**Experience Required**:
Five (5) years of related experienceincluding two (2) years at a Supervisory/Senior with Master’s, or seven (7)years with Bachelor’s Degree, position is required.

**Other Requirements(Certificates)**:
Saudi Nationals Only.

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