E-commerce Specialist

**Experience**:

- **Minimum 3 years in E-Commerce, preferably in a wholesales-related role.**

**Education**:

- **Graduation**

**Salary**:

- **3000 SAR per month**

**Key Responsibilities**:
**B2B Relationship Management**:

- Build and maintain strong relationships with B2B clients, understanding their needs and ensuring high levels of customer satisfaction.
- Collaborate with the sales team to support B2B customer acquisition and retention.

**Platform Management**:

- Oversee the B2B wholesale e-commerce platform, ensuring a seamless and efficient experience for business customers.
- Implement and optimize features specific to B2B transactions, such as bulk ordering and custom pricing.

**Catalog Management**:

- Coordinate with suppliers to manage a comprehensive and up-to-date product catalog for B2B customers.
- Ensure accurate product information, pricing, and availability.

**Customized Solutions**:

- Work closely with B2B clients to understand their unique requirements and provide customized e-commerce solutions.
- Implement features that facilitate easy bulk ordering, invoicing, and account management.

**Order Processing and Fulfillment**:

- Streamline B2B order processing, ensuring accuracy and timely fulfillment.
- Collaborate with logistics and operations teams to optimize order fulfillment for wholesale clients.

**Data Analysis**:

- Utilize data analytics to track B2B sales performance, identify trends, and make data-driven recommendations for improvements.
- Generate reports on B2B customer behavior and preferences.

**Contract Negotiation**:

- Assist in negotiating contracts and agreements with B2B clients, ensuring favorable terms for both parties.
- Work with legal and procurement teams to finalize contractual arrangements.

**Training and Support**:

- Provide training to B2B clients on the use of the e-commerce platform and its features.
- Offer ongoing support to address any issues or inquiries from business customers.

**Compliance and Security**:

- Ensure compliance with relevant regulations governing B2B transactions.
- Implement security measures to protect sensitive business data and transactions.

**Collaboration with Sales and Marketing**:

- Collaborate with the sales and marketing teams to develop strategies for attracting and retaining B2B clients.
- Provide input on marketing materials tailored to the B2B audience.

**Required Skills/Abilities**:
**B2B E-Commerce Expertise**:

- In-depth knowledge of B2B e-commerce processes and best practices.
- Familiarity with B2B wholesale market trends and dynamics.

**Customer Relationship Management**:

- Excellent interpersonal and communication skills for managing relationships with B2B clients.
- Ability to understand and address the unique needs of business customers.

**Technical Proficiency**:

- Proficient in e-commerce platforms, CRM systems, and other tools relevant to B2B transactions.
- Comfortable with technology solutions that enhance the B2B customer experience.

**Analytical Thinking**:

- Strong analytical skills to interpret data and identify areas for improvement in B2B operations.
- Ability to make strategic decisions based on data insights.

**Negotiation Skills**:

- Effective negotiation skills for contract discussions and pricing agreements.
- Ability to find mutually beneficial solutions for the company and B2B clients.

**To Apply**:
**WhatsApp your CV to: +92 3482350367**

**Note**:
**Please bring a copy of your CV with you.**

**Salary**: From ﷼3,000.00 per month

**Education**:

- Higher diploma (required)

**Experience**:

- E-Commerce, preferably in a wholesales: 3 years (required)

Ability to Commute:

- Jeddah (required)

Ability to Relocate:

- Jeddah: Relocate before starting work (required)