Sales Engineer

2 weeks ago

Dhahran, Saudi Arabia Industries Factory Full time

Sales Engineer: As a Sales Engineer, you will serve as the technical expert and liaison between the sales team and customers. This role involves understanding customer needs, providing technical solutions, and contributing to the sales process. You will play a critical role in promoting and selling technical products or services while building strong relationships with clients.

**Responsibilities**:
1. Technical Expertise:

- Develop a deep understanding of the technical features and benefits of products or services.
- Stay updated on industry trends, advancements, and competitor products.

2. Pre-Sales Consultation:

- Collaborate with the sales team to understand customer requirements and objectives.
- Conduct pre-sales consultations to assess technical needs and propose appropriate solutions.

3. Product Presentations:

- Deliver technical presentations to potential clients, showcasing the functionality and value of products or services.
- Customize presentations to address specific client needs.

4. Proposal Development:

- Assist in the preparation of technical proposals and quotations.
- Collaborate with the sales team to ensure proposals align with customer requirements.

5. Technical Demonstrations:

- Conduct product demonstrations to illustrate key features and benefits.
- Address technical questions and concerns during demonstrations.

6. Customer Relationship Building:

- Build and maintain strong relationships with customers, understanding their technical requirements and challenges.
- Serve as a trusted advisor to clients.

7. Solution Design:

- Collaborate with the engineering and product development teams to design customized solutions.
- Develop technical specifications and recommendations for clients.

8. Project Coordination:

- Coordinate with internal teams to ensure seamless project execution.
- Provide technical support throughout the project lifecycle.

9. Sales Support:

- Provide technical support to the sales team during the sales process.
- Assist in responding to technical queries and requests for information.

10. Technical Documentation:

- Create and maintain technical documentation, including manuals, specifications, and technical drawings.
- Ensure documentation is accessible to both internal teams and customers.

11. Post-Sales Support:

- Provide technical support to customers after the sale.
- Address post-sales technical inquiries and assist with troubleshooting.

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