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Manager, IT Infrastructure

2 weeks ago

الرياض, Saudi Arabia SAFE Full time

Manager, IT Infrastructure

**Role Summary**:
Responsible for managing SAFE IT infrastructure, including hardware, software, and networking components. Ensure the IT infrastructure is secure, reliable, and accessible and meets the business's needs.

**Main Responsibilities**:

- Execute the IT infrastructure strategy for the organization that is aligned with the overall SAFE strategy.
- Manage the IT infrastructure team, including network administrators, system administrators, and other IT infrastructure professionals.
- Ensure the IT infrastructure is secure, reliable, and accessible and meets the needs of SAFE.
- Manage the IT infrastructure budget, including forecasting, monitoring, and reporting on actual spending.
- Develop and maintain relationships with key SAFE stakeholders to ensure that IT infrastructure meets their needs.
- Work with key stakeholders to identify and prioritize IT infrastructure initiatives that drive SAFE value.
- Develop and maintain IT infrastructure processes and standards that ensure consistency and quality across the organization.
- Manage vendor relationships and service-level agreements related to IT infrastructure.
- Perform additional tasks as assigned.

**Required Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- 7+ years of IT infrastructure management, with at least 3 years in a management position.
- Strong technical skills in networking, server administration, and virtualization.

**Required Skills**:

- Strong verbal & written communication skills in both English & Arabic.

**Functional Competency**:
**Trouble Shooting/Technical Support**:
Resolves IT issues by diagnosing problems, determining possible resolutions, and implementing effective solutions in a timely manner. This includes supporting end users with SAFE technology solutions (Guard management system, building management system, etc.).

**Networks**:
Evaluates, test, recommend, monitor, and maintain related policies, procedures, and systems. Demonstrates the ability to review systems and network design. Implements networks, servers, and endpoint security systems.

**Trouble Shooting/Technical Support**:
Resolves IT issues by diagnosing problems, determining possible resolutions, and implementing effective solutions in a timely manner. This includes supporting end users with SAFE technology solutions (Guard management system, building management system, etc.).

**Database Management**:
Develops, implements, and maintains the organization's databases across multiple platforms and computing environments, including data security, back-ups, data integration, and restoring related activities.

**Systems Administration**:
Installs, upgrades, configures, and maintains the system's hardware and software; monitors systems performance and conducts system recovery, back-up, and preventative and routine maintenance.

Job ID 300000219860002