Country General Manager Saudi Arabia

2 weeks ago

المملكة العربية السعودية, Saudi Arabia Microsoft Full time
Microsoft is on a mission to empower every person and every organization on the planet to achieve more.

Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do.

In doing so, we create life-changing innovations that impact billions of lives around the world.


The General Manager of Saudi Arabia is responsible for driving the overall country business performance (people, revenue, and profitability) including the short-term and long-term performance of all customer segments.

The General Manager will be responsible for leading and transforming core businesses:
enterprise and consumer; to keep positioning Microsoft as a worldwide leader in software, services, devices and solutions.


This role includes collaborating with the broader area leadership team, including regional general management, segment and sector leaders, finance and other operational leaders to ensure the achieving of targets.

The General Manager also has country wide governance and acts as an ambassador for Microsoft in the country, focused on corporate citizenship and building brand equity.


Specific responsibilities are focused on:

People & Leadership, Execution Excellence, Leading with the Future, Delighting Customers & Partners, Government Affairs, and Control & Compliance.


Responsibilities:

People Management:

  • Managers deliver success through empowerment and accountability by modeling, coaching, and caring.


 Model
  • Live our culture; Embody our values; Practice our leadership principles.


 Coach
  • Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.


 Care
  • Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others.

Growth and Transformational Leadership

Customer Value Creation:

  • Ensures that team conducts due diligence to understand customers' priorities and strategies and connect them to Microsoft solutions. Plans programs appropriately. Proactively identifies gaps and collaborates with stakeholders to drive new workloads by communicating financial value to the customer, collaborating with the sales team and driving new workloads. Leverages and socializes their network and industry experience to connect customers with ideas, people, and resources to support new customer opportunities. Engages with executives and coaches teams to leverage broader Microsoft organization to better understand customers. Guides their team to leverage existing customer relationships in other accounts to bridge knowledge gaps and promote experience and value with Microsoft solutions with other customers. Uses digital tools and technology to conduct research and engage customers. Builds and leads strategic conversations on business and market knowledge between teams, partners, customer businesses, and Information Technology objectives. Leads Microsoft centric operations and cadences to align with customers as needed. Acts as a goto resource for customer success.

Delivering Business Results:

Business and Sales Operations Leadership:

Culture and Leadership at Scale:

  • Improves existing initiatives and capabilities needed to drive success within the scope of accountability and actively works to develop/mentor/coach talent internally or develop plans to attract needed talent to Microsoft. Champions and activates diversity and inclusion (D&I) plan, inclusion throughout talent process, and diversity recruiting strategy. Builds and grows healthy teams through talent management, diversity and inclusion, coaching, and career development. Defines longterm strategies aimed at change and cultural transformation within the area of accountability as a coach, mentor, or program leader. Serves as Microsoft advocate to connect with government, customer, and partner. Scales organizational capability, actively drives and operationalizes change to meet the dynamic needs of customers, partners, and ecosystem. Promotes intentional talent management strategy and champions a culture of customercentricity, accountability, collaboration, and achieving big bold goals. Leads and drives as a role model the external agenda of all Specialist sellers to build and influence the market. Oversees collaboration efforts with other teams and organizations to determine the health of the coselling process within the region and address partner capacity and capability needs. Represents the company externally and positions oneself as Microsoft advocate with local partners, influencers, and national leaders in support of the company's strategy. Ensures colocated employees develop a sense of belonging through internal events and communications. Supports local busine

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