Service Agent

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Catrion Full time
  • Coordinates and assigns Catering Helpers for smooth workflow.
  • Cooperate to meet the operational work demand.
  • Ensures polite and submissive attitude while dealing with the colleagues and the internal customers.
  • Ensure that required equipment in the Section is cleaned as per schedule.
  • Assists Team Leader & supervisor in the withdrawal of items from the Stores as and when required.
  • Take control of the Shift during the absence of the Asst. team leader.
  • Assists the asst. team leader to update and file records on a daily basis.
  • Ensures to follow meals/coffee breaks as per direction of the team leader & supervisor.
  • Ensure against the misuse of any Saudia or Saudia Catering Property.
  • Ensures the preparation of flights YC/Crew or FC, JC Bulk Food as per given instructions, i.e., Catering order, Loading and Packing Plans of the concerned Airlines.
  • Make sure that Hygiene quality standard to be followed during preparation of flights and check production date mark/temperature control etc.
  • Assists the team leader in Planning for Smooth preparation of flights.
  • Ensures that correct equipment is prepared as per requirement for Economy Class on a daily basis.
  • Ensures that up-catering telexes are treated on priority basis and action immediately and according to the requirement.
  • Coordinates with other departments (Kc/Kb) regarding Salad and Dessert requirement for daily operation.
  • Ensures that any deviation during the preparation of flights are reported to the team leader/Supervisor on duty.
  • Ensures that correct label is placed for each flight as per Packing Plan and print the label on computer label printing machine.
  • Ensures that all flights are well organized and stored in Cold Room after preparation.
  • Ensures all expiry dates to be checked properly.

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