Service Desk Manager

supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the "one-face" of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction both...

Masader is looking for a Service Desk Agent to be placed for one of the clients based in KSA RiyadhRole : Service Desk AgentCService Desk - Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team.COVID-19 considerations:yes

We are currently hiring for Service Desk Analyst role in Riyadh, KSA.We are looking for Arabic Speakers for this opportunity. Job summary:The Service Desk Analyst is responsible for providing first-line technical assistance to customers, relating to both company-supported and military specification computer applications and platforms. Response to queries...

The role holder will have knowledge of the principles and practices related to the IT Service Desk discipline. They will be tasked with determining the course of action based on established principles and modifying existing processes and methods. In some instances, they may even guide these principles and demonstrate an understanding of how these principles...

Setting up and testing new hardware to ensure it works correctly Installing and configuring software on computers Addressing user requests and issues Logging all service desk communications and document issue resolution using an ITSM system

As a Service Desk Analyst you will play a crucial role in delivering exceptional IT support services to clients in Saudi Arabia.Your primary responsibilities will include:1.L1 Service Desk Support: Address and resolve user issues in a timely and customerfriendly manner. Document all service desk interactions and resolutions accurately.2.IT Infrastructure...

We are hiring - Cyber Security Solutions and Services Account Manager Proactively identify cyber security sales opportunities in the assigned account base and in new accounts Own, develop, and execute all areas of the sales cycle for cyber security opportunities Accurately manage and report sales forecasts using company's CRM while ensuring accuracy and...

Main Tasks for Front Desk Agent:Greeting Guests: Welcome guests with a warm and friendly demeanor upon their arrival.- Check-In/Check-Out: Efficiently handle the check-in and check-out process, ensuring all guest information is accurately recorded.- Reservations Management: Manage room reservations, including processing new bookings, modifications, and...

Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis....

Answer inbound calls to the IT Service hotline within agreed KPI Log and create service desk ticket for issues and fulfillment and ensure ticket are assigned and categorized properly Escalate support ticket to L2 support on time Follow up escalated ticket and update user on status until closure Document resolution before ticket closure to buld the knowledge...

Join us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers,...

NEO FIT SPORTS CLUB EMS RIYADH is looking for the following Certified and experienced Front Desk Receptionist to join immediately:Full-Time Front Desk Receptionist (FEMALE)This is a full-time, on-site role for a Front Desk Receptionist located in Riyadh, Saudi Arabia. The Front Desk Receptionist will be responsible for welcoming and greeting clients,...

We are now hiring & now looking for a Front Desk Officer based in Riyadh, KSA to support Sr Management & team in the office. Our client is a leading independent water producer in Saudi Arabia.Requirements are as below;*Arabic Speaker is a must with at least 4-5 years of experience in the same role.*Strong attention to detail and ability to multi-task*Ability...

Front Desk Operations Coordinator (Saudi National)Riyadh, Saudi Arabia | Posted on 06/05/2024 Stella Stays is a prop-tech start-up with a mission to reinvent rental globally and a vision to create the future of living. We offer beautifully designed, thoughtfully equipped, tech-enabled residences, and a seamless digital guest experience. Established in...

Help Desk SpecialistPerform regular checks and updates of operating systems to maintain optimal performance and security.Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency.Implement robust security measures to protect all PCs and laptops from viruses, malware, and other...

Stella Stays - Who are we?Stella Stay is a UAE proptech start-up with a vision to create the future of living and hospitality. We offer branded residences and suites that are beautifully designed, thoughtfully equipped, and a seamless digital guest experience.Established in 2019, Stella Stays is present and growing rapidly in major cities across the Middle...

Comply with all testing procedures and strictly adhere to company policies using careful judgment. Troubleshoot with internal departments to fix technical issues. Keeps informed of advancing technology in standardized test administration, computerbased testing, machine scoring, and associated software. Maintain the testing area as to how it was found or...

The Security Operations Centre (SOC) Manager will plan, direct, and control the SOC functions and operations. Ensure the monitoring and analysis of incidents to protect People, Technology and Process addressing all security incidents and ensuring timely escalation. Direct the Cyber Intelligence capability to identify potential threats delivering strategic...

Company DescriptionAt Informa Global Support, we're about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We're the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we're here to champion...

Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate...