![Cognizant Technology Solutions](https://media.trabajo.org/img/noimg.jpg)
Desktop Support
2 weeks ago
Delivery Manager
Qualification:
Bachelor's in Science/ Commerce/Engineering or equivalent
Responsibility:
Business / Customer:
- Understand and articulate complex problems related to the specific technology.
- Interface with community network to retain technology competitiveness.
- Work with the client team to address escalations and own the resolution during the critical incident scenario.
- Plan and implement major change requests and engineering tasks.
Project / Process:
- Participate in technical audits.
- Identify opportunities for automation standardization and stabilization of environment.
- Lead TIP initiatives and coordinate with CoEs for the implementation of the same.
- Conduct Proof of Concept activities when necessary.
- Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance.
- Prepare run books on specific technology areas.
- Lead reviewer for knowledge articles.
- Implement best practices in specific technology area.
- Responsible for driving the change mgmt effectively by ensuring that regular process health checks are done and bringing in best practices and building SOPs.
- Continuous assessment of the infra/technical environment and address any gaps (for ex.
People / Team:
- Deliver technology training through Academy and/or within project group for technologies/ tools.
- Provide guidance to community members on relevant technology area.
- Participate in recruitment.
Must Have Skills
- Field Services
Unified Communication
- Avaya
Employee Status :
Full Time Employee
Shift :
Day Job
Travel :
No
Job Posting :
Apr
**About Cognizant
-
Desktop Support
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Axiom Technologies Full timeWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.IT Skills and Experience Desired Experience: Computer...
-
Desktop Support Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tree Top Staffing LLC Full timeProven work experience as a Desktop Support Engineer, Technical Support Engineer or similar roleHands-on experience with Windows/Linux/Mac OS environmentsWorking knowledge of office automation products and computer peripherals, like printers and scannersKnowledge of network security practices and anti-virus programsAbility to perform remote troubleshooting...
-
IT Support Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia TechZone Full timeJob location RiyadhResponsibilities: Diagnose and resolve technical issues related to laptops, computers, and mobile phones Setting up and configuring new laptops, desktops, and mobile phones Install authorized software to laptops and desktops Antivirus installation to all desktops and laptops Maintain standard SLA, OLA Maintain proper record on ITSM tool...
-
IT Support Analyst
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Maximus Gulf Full timeSupport users for IT issues, request, and information. Provide 1st/2nd/3rd Line IT Support to all end-user issues. End-user device configuration management and deployment. New user setup and support for user setup. Support new IT initiatives for end-user computing and application services. Troubleshoot desktop and system problems, diagnose, and solve...
-
IT Support Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sharp Brains Ltd Full timeJOB DESCRIPTIONDesktop Technician will provide day to day localPosition Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents....
-
Remote IT Support Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arabic Computer Systems Full timeResponsibilities Remote device management Application and installation of security updates according to the procedures followed with cyber security Installing protection systems on all devices of the Ministry's employees, according to cybersecurity requirements Applying the client's requirements in the event that new systems are required to be installed on...
-
Senior Analyst Onsite Technical Support
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marsh McLennan Full timeMMC Technology is now looking for a Senior Analyst Onsite Technical Support to be based at our Riyadh Office supporting our Oliver Wyman Colleagues Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan CompaniesNYSE:MMC. For more information visit (link removed)The OpportunityThe Onsite Technical Support Senior Analyst provides support to end users...
-
Onsite Service Analyst
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Informa Global Support Full timeCompany DescriptionAt Informa Global Support, we're about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We're the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we're here to champion...
-
Technical Support
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Arabic Computer Systems Full timeResponsibilities: Capable to support these operating systems Windows, Mac, Linux Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Properly escalate unresolved...
-
IT Technical Support Professional-saudi National
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Jacobs Full timeYour Impact:We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships. At Jacobs, we challenge the status quo and redefine how to solve the world's greatest challenges, transforming big ideas into...
-
Application Support Helpdesk
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia 700-Apps Full timeResponsibilities Assistance to users on completing business interactions, via service requests or the multichannel support framework. Support and guidance on 'howto' questions for users on the usage of the client system Provide assistance on contacts and processes to be followed for on boarding of participant banks onto the client platform. This assistance...
-
IT Support Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Security Forces Hospital Riyadh Full timeProvide first-line technical support to end-users, including troubleshooting software and hardware issues Monitor and maintain the company's IT infrastructure, including desktops, laptops, servers, printers,and other peripherals Perform routine maintenance tasks such as software updates, system backups, and antivirus checks. Participate in the development...
-
Technology Support Engineer
1 month ago
Riyadh, Ar Riyāḑ, Saudi Arabia Takeda Pharmaceutical Full timeJob DescriptionOBJECTIVES/PURPOSESupports solutions engineers on one or more software applications.Participates and executes technical standard analysis, implementation, and evaluation of small-scale solution projects within the technical area of expertise on the following areas:End User SupportHardware troubleshooting and repairOperating systems and...
-
Technology Support Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Takeda Pharmaceutical Full time_ OBJECTIVES/PURPOSE_ Participates and executes technical standard analysis, implementation and evaluation of smallscale solution projects within technical area of expertise on the following areas:End User Support Hardware troubleshooting and repair Operating systems and softwareTools and processes Investigates issues, analyzes solutions and implements...
-
Senior IT Support Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Leen International Holding Group Full timeResponsibilities: Prepare accurate, clear, and timely reports. Prioritize work and set expectations for all incidents and requests. Document knowledge based tech notes and articles. Analyze, troubleshoot and resolve reported issues (software, hardware and processes) using a logical and systematic approach. Document all support incidents for data reporting...
-
Senior Technical Support Specialist
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Marketing Home Full timeResponsibilitiesInstall and configure computer systems, applications, and hardware within the company H.Q. - Stores - WarehousesResearch and identify solutions to software and hardware issues and diagnose and troubleshoot technical matters, including account setup and network configuration.Manage, maintain, and repair IT systems for all departments.Resolving...
-
IT Support Specialist-KSA
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Robert Bosch Group Full timeCompany DescriptionDo you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology with us, you will have the chance to improve quality of life all across the globe.Welcome to Bosch.Job DescriptionCreate, follow-up and finalized the resolution...
-
Technology Support Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia ARIAD Full timeAt Takeda, we are guided by our purpose of creating better health for people and a brighter future for the world. Every corporate function plays a role in making sure we — as a Takeda team — can discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet.People join Takeda because they share in our...
-
Desk Side and Technology Support Analyst
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia AtkinsRéalis Full timeJoin us in engineering a better future for our planet and its people.AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers,...
-
Expert L2 Technical Support Engineer
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia CodeNinja Full timeResponsibilities: Provide expertlevel technical support and troubleshooting for Microsoft enterprise solutions, including Exchange, Microsoft 365 services, File Servers, and Active Directory. Diagnose and resolve complex technical issues independently, utilizing advanced troubleshooting techniques and best practices. Collaborate with crossfunctional teams...