Front Office Agent

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

Job Number

Job Category Rooms & Guest Services Operations

Location The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

***Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:
High school diploma or G.E.D. equivalent.

Related Work Experience:
No related work experience.

Supervisory Experience:
No supervisory experience.

License or Certification:
None

  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Combining timeless glamour with a vanguard spirit, St.

Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.

Beginning with the debut of The St.

Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.

We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.


Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.

  • Front Office Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Fairmont Riyadh Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Front Desk Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Airport Marriott Full time

    Main Tasks for Front Desk Agent:Greeting Guests: Welcome guests with a warm and friendly demeanor upon their arrival.- Check-In/Check-Out: Efficiently handle the check-in and check-out process, ensuring all guest information is accurately recorded.- Reservations Management: Manage room reservations, including processing new bookings, modifications, and...

  • Assistant Front Office Manager

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Accor Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Assistant Front Office Manager

    1 month ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Accor Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Front Office Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Ewaa Hotels Full time

    ***: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department.FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES:Trains, cross -trains, and...

  • Front Desk Officer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Robbert Murray & Associates Full time

    We are now hiring & now looking for a Front Desk Officer based in Riyadh, KSA to support Sr Management & team in the office. Our client is a leading independent water producer in Saudi Arabia.Requirements are as below;*Arabic Speaker is a must with at least 4-5 years of experience in the same role.*Strong attention to detail and ability to multi-task*Ability...

  • Asstmgr-front Office

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising...

  • Front Office Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia NOVOTEL NOVOTEL RIYADH OLAYA STREET Full time

    Company DescriptionWhy work for Accor?At Accor we believe that learning is a way of life. Our world-class learning organisation, known as 'Accor Academy ', forms part of an eco-system of regional learning hubs across the globe. We are learning experts that partner with the business to ensure that Heartist everywhere have access to continuous learning and...

  • Front Desk Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Full time

    A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,...

  • Front Office Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia FAIRMONT Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Front Office Coordinator

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia InterContinental Hotels Group Full time

    We are currently seeking for passionate and dynamic Front Office Coordinator professionals who pride themselves on their ability to deliver extraordinary of true hospitality. A little taste of your day-to-day: Every day is different, but you'll mostly be:Maintain effective communication with all related departments to ensure a smooth service deliveryDeal...

  • Front Office Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Mandarin Oriental Hotel Group Full time

    Position: Front Office Manager (Saudi Only) (Full time #530221)Property / Office: Al Faisaliah Hotel, RiyadhLocation: Riyadh, Saudi ArabiaResponsibilities: Oversee Front Office Operations efficiently and with profitability, which includes overseeing Front Office, Guest Relations, Telecommunications, Business center and Concierge. Act as a hotel ambassador at...

  • Front Office Coordinator

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia InterContinental Full time

    We are currently seeking for passionate and dynamic Front Office Coordinator professionals who pride themselves on their ability to deliver extraordinary of true hospitality.A little taste of your day-to-day:Every day is different, but you'll mostly be:Maintain effective communication with all related departments to ensure a smooth service delivery Deal...

  • Senior Front Office Supervisor

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Fairmont Ramla Serviced Residences Full time

    The Front Office Supervisor is responsible for the smooth operation of the Front Office department. They are also considered to be the Manger on Duty. All problems must be attended to and solved using the resources of other colleagues and leaders.What is in it for you:Employee benefit card offering discounted rates at Accor worldwide Learning programs...

  • Assistant Front Office Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis....

  • Guest Service Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rotana Hotels Full time

    We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: Offer...

  • Front Office Assistant Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia InterContinental Hotels Group Full time

    Our guests' memorable experiences have to start somewhere. So why not with you? We're looking for Front Office Assistant Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services. A little taste of your day-to-day: Every day is different, but you'll...

  • Front Office Assistant Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia InterContinental Full time

    Our guests' memorable experiences have to start somewhere. So why not with you? We're looking for Front Office Assistant Manager to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services.A little taste of your day-to-day: Every day is different, but you'll mostly...

  • Concierge Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia WHR Solution Full time

    About Company:WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.Job Descriptions:(Riyadh, Saudi Arabia) Looking for Concierge Agent for a 5 star luxury hotel.The Concierge Agent is responsible for the supervision of the front hall and the daily operation to ensure a consistently high standard of...

  • Front Office Supervisor

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia InterContinental Full time

    The memorable experiences have to start somewhere. So why not with you? We're looking for a Front Office Supervisor to take ownership of delivering exceptional first impressions - managing everything from registration and reservations to porter and concierge services.A little taste of your day-to-day: Every day is different, but you'll mostly be:Supervise...