Coordinator Help Desk

**Coordinator Help Desk** 7-13 Years Saudi Wed Apr 10 2024 - | Vacancy Code : 136730 Job Type : Worker, Industry : Facility Management, Contract Length : 24 months, Total Vacancy : 8 - Escalate issues as needed. - Organize and maintain file systems to track user complaints and problems. - Provide detailed reports on troubleshooting efforts. -...

diagnose and resolve technical hardware and software issues - research questions using available information resources - advise user on appropriate action - follow standard help desk procedures - log all help desk interactions - administer help desk software - follow up with customers and users to ensure complete resolution of issues - redirect problems to...

diagnose and resolve technical hardware and software issues- research questions using available information resources- advise user on appropriate action- follow standard help desk procedures- log all help desk interactions- administer help desk software- follow up with customers and users to ensure complete resolution of issues- redirect problems to correct...

Organize & dispatch work orders to resources - Resolve customer issues with project teams - Answer other customer questions and offer them access to helpful resources - Direct questions to the right department when needed - Ensure customer satisfaction - Manage all desk administrative duties - Maintain accurate records of interactions with customers and...

Organize & dispatch work orders to resources - Resolve customer issues with project teams - Answer other customer questions and offer them access to helpful resources - Direct questions to the right department when needed - Ensure customer satisfaction - Manage all desk administrative duties - Maintain accurate records of interactions with customers and...

**Job Number** 23194878 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Makkah, King Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading...

**Job Number** 23052231 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading...

Join Eram Talent as a Front Desk Agent in the hospitality industry! As a Front Desk Agent, you will be the first point of contact for guests and play a crucial role in creating a positive and welcoming experience. Eram Talent is committed to providing exceptional service and creating memorable stays for our guests. **Responsibilities**: - Greet and...

**Job Number** 24077996 **Job Category** Rooms & Guest Services Operations **Location** Nujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...

**Job Number** 24077996 **Job Category** Rooms & Guest Services Operations **Location** Nujuma a Ritz-Carlton Reserve, Ummahat Islands 2-3, Red Sea, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...

Helpdesk Coordinator | Hail, Saudi Arabia **The Company**: An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. **About the Role**: The Helpdesk Coordinator will be responsible to act as a single point...

**About Zahrawi Group**: Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.They also provide technical support and assistance to all employees...

Minimum 5 successful years of experience in Riyadh in IT networking or information security. Strong experience in doing presentations, demonstrations, preparing proposals, responding to RFPs, Tenders, etc. Experience in identifying decisionmakers and stakeholders as well as in managementlevel discussions and negotiations. Experience with key Information...

Jawraa, a leading Saudi Digital Transformation company, is seeking a Technician for our client's Public Investment Fund (PIF) 64 Billion SAR Culture and Tourism Destination Giga-Project in Riyadh. As a Technician, you will be responsible for installing, fixing, and maintaining hardware and software, troubleshooting user issues, manning the help desk, and...

**Responsibilities**: - Lead and manage the IT team, providing guidance, mentorship, and support to team members. - Develop and implement IT strategies aligned with the organisation's goals and objectives. - Oversee the maintenance and security of all IT systems, including networks, servers, and cloud infrastructure. - Implement and enforce cybersecurity...

**Responsibilities**: - Provide technical support to employees, resolving issues in a timely manner - Monitor and manage the service desk, ensuring all tickets are addressed and resolved - Collaborate with other IT teams to implement new systems and technologies - Assist with IT projects and initiatives to improve efficiency and...

Jawraa, a leading Saudi Digital Transformation company, is seeking a Technician for our client's Public Investment Fund (PIF) 64 Billion SAR Culture and Tourism Destination Giga-Project in Riyadh.As a Technician, you will be responsible for installing, fixing, and maintaining hardware and software, troubleshooting user issues, manning the help desk, and...

5 YEAR MINIMUM EXPERIENCE IN OPERATIONS AND MAINTENANCE TECHNICAL OR DIPLOMA CAFM EXPERIENCE **Primary Location**: SA-Saudi Arabia **Work Locations**: ESOM-E111001-BSF - [ HS ]- RIYADH El Seif Operations and Maintenance Company Riyadh **Job**: ESOM-WORK CONTROL CENTER **Organization**: ESOM - BU **Schedule**: Regular Full-time Day Job **Job...

Responsibilities: Lead and manage the IT team, providing guidance, mentorship, and support to team members. Develop and implement IT strategies aligned with the organisation's goals and objectives. Oversee the maintenance and security of all IT systems, including networks, servers, and cloud infrastructure. Implement and enforce cybersecurity policies and...

We are looking for a hands-on, highly dependable and energetic team player to provide administrative support to Gallup’s internal and external clients. **In this role you will**: - Leave a lasting positive impression on everyone you encounter through your warm reception at the front desk and on the phone - Process paperwork for clients and prospects,...