Account Management Executive

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Foodics Full time

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Who Are We
We Are Foodics a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell
This role is essential in driving Foodics' growth by sourcing, closing, and maximizing revenue from existing clients. The Account Executive focuses on selling our SaaS software to restaurants, particularly emphasizing contract renewals and upselling.

What Will You Do

  • Contract Renewal and Upselling: Handle contract renewals, merging upsells and cross-sells, and conduct basic product demos if necessary.
  • Upselling Opportunities Generation: You will be responsible for generating new Up/Cross-selling Opportunities during your interactions with customers.
  • Relationship Management: Establish and maintain strong relationships with existing clients, ensuring high client satisfaction.
  • CRM Proficiency: Use CRM systems to meticulously track and report sales activities, follow up on projects and cases related to customers, and leverage data to make informed decisions.
  • Data-Driven Approach: Leverage data and insights from CRM to inform sales strategies and optimize performance.

What Are We Looking For

  • Diploma/Bachelor's degree in Business, Marketing, or related field.
  • Prefer you have 1 year of proven experience in account management in F&B, SaaS, ERP, or Tech industries.
  • Demonstrated success in driving revenue growth and managing large enterprise accounts.
  • Strong communication, negotiation, and presentation skills.
  • Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.
  • Customer-focused mindset with a passion for delivering exceptional service.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Fluency in Arabic and English.
  • Restaurant operations experience is a plus.

What We Offer You

  • We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
  • We offer highly competitive compensation packages, including bonuses and the potential for shares.
  • We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
  • Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
  • We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
Seniority level

Associate

Employment type

Full-time

Job function

Sales and Business Development

Industries

IT Services and IT Consulting

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