Retail Training Manager
2 days ago
Puig Deutschland GmbH is seeking a results-driven Retail Training Manager to join our team in Saudi Arabia and drive the success of our luxury brands.
About the RoleIn this exciting opportunity, you will be responsible for managing and implementing effective training programs to enhance the skills and knowledge of our Brand Ambassadors.
You will work closely with internal teams and external partners to adapt digital and non-digital training materials, ensuring alignment with brand objectives and training needs. Additionally, you will be responsible for maintaining tracking and monitoring of training progress and in-store coaching sessions to measure impact and performance.
Key Responsibilities- Collaborate with Retail Managers to assess training needs and define a tailored training plan for the Saudi Market.
- Work closely with the Middle East Education Manager – Niche brands, to adapt digital and non-digital training materials ensuring alignment with brand objectives and training needs.
- Maintain tracking and monitoring of training progress and in-store coaching sessions to measure impact and performance.
- Develop and maintain induction trainings for new joiners covering brand storytelling, brand DNA, product knowledge, customer service, and selling techniques.
- Training experience in luxury fragrance in Saudi Arabia, with a strong understanding of the market and retail dynamics.
- Fluency in Arabic (verbal and written) to effectively train and engage with the retail team in Saudi Arabia and proficiency in English to communicate with regional teams.
- Strong presentation and storytelling skills to effectively engage retail teams and customers in events.
- Proficiency in MS Office especially PowerPoint (advanced).
- Strong interpersonal and communication skills.
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