Key Account Manager
4 days ago
Job Summary
A medical sales representative is responsible for advertising, marketing, and distributing specific medical devices/equipment to relevant medical establishments. They meet with doctors and hospital teams and make presentations to persuade potential clients to use our products/brands, which include medical equipment, software, screens, etc., to a variety of customers, including hospitals and clinics in public and private sectors.
Essential Duties & Key Responsibilities
- Managing and achieving sales targets & collection for the area, per brand, salesmen, and customer.
- Balancing sales between government sector & private sector accounts.
- Present, demonstrate, and sell products to serve and meet customer needs.
- Collaborate and supervise sales & maintenance on sales and service to achieve the company's objectives.
- Establish new accounts by evaluating, planning, and organizing daily work visit schedules for existing and potential sales opportunities.
- Prepare a sales forecast report for management on a weekly/monthly basis submitted to the administrator coordinator.
- Follow up on-site installation, training, and services when needed to support closing the sales deal and customer satisfaction.
- Recommend to management changes in products, service, and policy by evaluating results, competitive developments, and customer feedback.
- Submit orders by referring to price lists, product info, and data sheets.
- Keep management informed by submitting activity and results reports, such as weekly work reports and plans, and monthly and annual area analyses.
- Monitor competition by gathering current market information on features, pricing, products, and new products.
- Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Maintain professional and technical knowledge by attending brand educational workshops, publications, and establishing personal networks.
- Provide historical records by maintaining records and personal experience on area and customer sales.
Qualification
- 5 years+ experience as a medical sales representative or similar role.
- Familiarity with databases, market statistics, product lines, and latest medical devices.
- Knowledge of MS Office.
- Excellent verbal and written communication skills.
- Excellent teamwork and networking skills.
- Strong organizational and time management skills.
- Highly motivated and target-driven with a proven track record in sales.
- Ability to travel frequently.
- Strong negotiation and sales skills.
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