Assistant Banquet Manager

4 days ago

Riyad Al Khabra, Saudi Arabia SOFITEL Full time

The main purpose of this role is to plan and direct all processes of the Banquet to ensure luxury service is provided and revenue targets are achieved while maintaining a positive work environment for all Heartists. The F&B rituals must be practiced, and the Sofitel values have to be applied in all aspects of the operations.

MAIN JOB RESPONSIBILITIES :

  • To ensure efficient management and planning according to the Banquet Events Order.
  • To liaise with the Magnifique Meeting team and participate in all meetings related to planning, organizing, and delivering banquet events.
  • To ensure that the monthly forecasted food and beverage revenue figures are achieved.
  • To strictly adhere to the established operating expenses and ensure all costs are controlled.
  • Maintaining the Hotel control policies and completion of necessary forms.
  • Follow-up on special events by completing a Function Critique / Post Mortem and submitting it to the F&B Manager.
  • To comply with all Hotel's policies and procedures.
  • To assign responsibilities to subordinates and check their performance periodically.
  • To assist and coach in the operation and be visible on the floor.
  • To establish and strictly adhere to the par stocks for all operating equipment and supplies, ensuring the Banquet is adequately equipped.
  • To control the requisitioning, storage, and careful use of all operating equipment and supplies.
  • To conduct daily pre-shift briefings to employees on preparation, service, and menu.
  • To liaise with the F&B manager on enquiries regarding food, beverage, and service.
  • To establish a rapport with guests, maintaining good customer relationships and assisting in updating guest history.
  • To provide the Food & Beverage Manager with recommendations for the advertising campaign and assist in putting together the advertising brief and attend subsequent meetings.
  • To revise and update all Banquets Departmental Operations Manual as needed.
  • To maintain the Daily Log Book.
  • To plan the Banquet weekly roster and work schedules to ensure adequate staffing to handle the level of business and submit a copy to the Food and Beverage office.
  • To maintain the Banquet bulletin board.
  • To ensure that the Banquet is kept clean and organized, both at the front and back of house.
  • To liaise and organize with housekeeping and stewarding departments to ensure established cleaning schedules are strictly adhered to.
  • To issue repair and maintenance work orders to ensure the proper maintenance of the Banquets.
  • To maintain a high standard of personal appearance and hygiene at all times.
  • To attend and participate in weekly F&B / Events meetings and Departmental meetings.
  • To conduct staff performance appraisals as required.
  • To identify young talents within the organization for future potential growth within the group.
  • To assist outlets/outside catering when required.

OTHER RESPONSIBILITIES :

  • To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment, and FF&E requirements in line with the compilation of the Annual Business Plan.
  • To assist in building an efficient team of employees by taking an active interest in their welfare, safety, and development. Ensure you encourage them to maintain good relationships with their colleagues and all other departments.

Qualifications

  • 3-5 years outlet management experience
  • Strong guest and employee interpersonal skills
  • Guest experience centric
  • Strong beverage/wine knowledge

Our commitment to Diversity & Inclusion :

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

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