Administration Services

2 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia NHC Full time
Administration Services & Facilities Manager

Generic Accountabilities

Day-to-Day Operations

  • Manage day-to-day activities and operations of the Admin & Facilities function
  • Oversee the preparation of timely and accurate reports to meet company and department requirements
  • Contribute to the identification of opportunities for continuous improvement of systems, processes, and practices taking into account 'international best practice', improvement of business processes, cost reduction, and productivity improvement.

Strategy Development, Planning and/or Contribution

  • Contribute to the Admin department's strategy and business plan as it relates to Admin services and monitor the execution of the plan throughout the year
  • Maintain and assist in developing the Admin & Facilities processes, procedures, guidelines, policies, and tools and champion their implementation

Change Management

  • Lead, develop, and motivate the Admin & Facilities employees and champion NHC's culture, values, and behaviors across the function
  • Monitor the Admin & Facilities function's performance against pre-set KPIs and targets to ensure that progress is being made in the desirable direction and preventive/corrective actions are taken accordingly
  • Manage and maintain strong business partnerships with key stakeholders across the NHC Group, and contribute to instilling a culture of trust and transparency with internal and external stakeholders, enabling smooth and constructive business interactions

Key Accountabilities

  • Manage the development and execution of Admin & Facilities policies, procedures, business processes and workflows, ensuring they are fully aligned with NHC's strategic and policy framework, and that they cover all Admin & Facilities service activities within the Group
  • Manage the provision of Admin & Facilities services such as corporate travel, purchasing of office supplies and furniture, translation, employee business cards, guest hotel accommodation, maintenance, cleaning, and security
  • Manage and oversee the resolution of issues raised by both internal customers and external parties providing admin services
  • Develop and maintain a list of partner hotels with defined corporate rates
  • Maintain records for all service contracts
  • Proactively seek and contribute to establishing and amending contracts (preferably long-term) with third-party service providers, in coordination with Procurement, to provide the Admin & Facilities services to the Group
  • Contribute to developing a long-term agreement with a travel agency
  • Manage the relationships with service providers involved in the provision of Admin & Facilities services
  • Manage and assess the performance of third parties involved in the provision of Admin & Facilities services to the Group, with the assistance of the Procurement function

Education

Bachelor's degree in Engineering, business administration, Management, or any related field.

Experience

  • 7+ years of experience in a similar position.
  • Experience with Admin function for a comparable organization
  • Advanced knowledge of Admin & Facilities processes, tools, and frameworks

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management, Administrative, and Engineering

Industries: Construction, Facilities Services, and Government Administration

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