General Manager

4 days ago

Medina, Saudi Arabia BANYAN TREE Full time

**Company Description**
Discover an enchanted sanctuary suspended in time and space.

Banyan Tree AlUla is a tranquil desert retreat that sets the gold standard for luxury hotels in AlUla, Saudi Arabia. Located in one of the world's most exciting travel destinations, our 5-star hotel is deeply inspired by the magical surroundings of the Ashar Valley. Here, guests are enveloped in breathtaking vistas, from sweeping desert sands to towering sandstone cliffs and rugged rock formations.

Set in an area known as the world's largest living museum, our luxurious desert resort in Saudi Arabia is just a short flight from either Riyadh or Jeddah, connected by direct flights from Dubai. This convenient location further adds to Banyan Tree AlUla's allure, making it an irresistible draw for international travellers.

The role of General Manager is responsible for overseeing, directing, and managing all the areas of hotel operations. He/she will contribute to the overall performance of their property by formulating and executing the strategic vision for the property along with the Executive Committee. The General manager is also a key partner in facilitating the hiring and retention of exceptional talent as well as driving employee engagement, learning and development, performance, and talent within their departments by strategically leading through their Department Heads. They will have a desire to be the best at what they do and achieve operational excellence in their departments through all the metrics that are measured.

**Key Deliverables and Responsibilities**

**Commercial**:

- Responsible for the preparation and compilation of the yearly budget, business plan and the forecast in coordination with the relevant Department Heads and Regional Sales and Marketing and Revenue leaders
- Responsible for the achievement of the commercial results of his/her property and positioning in the competitive set, on short-term and long-term basis
- Maintains a constant awareness of the general market trends (local, domestic, and international) and of the activities of the competitors
- Proactively seeks new business opportunities by building new relationships and actively getting involved in the sales activities of the hotel
- Ensures correct use of Company’s corporate identity at all levels in the hotel
- Ensures the online content, websites and information on OTAs are always kept up to date
- Implements adequate control tools to monitor the commercial activities of the hotel daily, weekly, monthly and year to date. Act proactively to rectify/adjust the commercial strategy where necessary
- Ensures financial expenditures, contracts and agreements are done in accordance to company’s policies and guidelines.

**General**:

- Ensures consistent focus on guest satisfaction and high quality of service and handles all guest interactions professionally and appropriately
- Responsible for the offline and online reputation of the hotel, he/she keeps informed of guests’ complaints, ensuring complaint handling, guest reviews and guest recovery
- Ensures a proper cost control is implemented at all levels (Payroll, Purchasing, F&B etc.)
- Encourages and implements CSR initiatives to support the local community
- Ensures hotel complies to the local and international legal requirements; follows through relevant certifications such as HACCP, legionella, Safety etc.
- Is familiar with all relevant company documentation and relevant OSMs for his/her field of responsibility.
- Follows through that the maintenance of the hotel is managed in accordance to the standards and requirements; material values, renewal and care of premises, furnishing and fitting, machines, assets and FF&E
- Effectively communicate with other hotel departments, regional, and corporate teams
- Manage the operations of the hotel to maximize profitability and to ensure superior guest service and product quality
- Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs
- Manage operational expenses to stay within budget guidelines, as well as gather and report financial information to the Hotel Manager/General Manager
- Manages performance issues that arise within the operational departments, as well as train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers
- Ensures optimal compliance with corporate focus audit
- Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation
- Conducts a daily briefing with management on current key activities
- Evaluates changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
- Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance
- Anticipate and address guest issues and establish proactive processes to promot

  • General Manager Secretary

    1 week ago

    Medina, Saudi Arabia Jobs for Humanity Full time

    **Company Description** Company Name: USD 437 معلومات عن الشركة "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey...

  • General Manager Secretary

    1 week ago

    Medina, Saudi Arabia AccorHotel Full time

    **معلومات عن الشركة** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s...

  • General Manager Secretary

    2 weeks ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia AccorHotel Full time

    معلومات عن الشركة"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • General Manager Secretary

    1 week ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia Jobs for Humanity Full time

    Company DescriptionCompany Name: USD 437معلومات عن الشركة"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you...

  • Head, Office of General Manager

    2 weeks ago

    Medina, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Plans, organizes, and administers the operation and activity of the Office of General Manager of Jeddah Hospital as well as other assigned functions/services. Assists, advises, and coordinates with the General Manager of Jeddah Hospital with the management of staff activities and administrative operations, Develops administrative systems as directed and...

  • General Manager

    2 weeks ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia Pullman Ciawi Vimala Hills Resort Spa & Convention Full time

    Leading the businessLead the overall management and strategic direction of the property and support all departments in the achievement of operational targetsMaximize the property in terms of profit and management of financialsEnsure full compliance with operating controls and legislation in all areas of the businessBuilding your teamActively involved in the...

  • General Manager

    1 month ago

    Medina, Saudi Arabia Pullman Ciawi Vimala Hills Resort Spa & Convention Full time

    Leading the businessLead the overall management and strategic direction of the property and support all departments in the achievement of operational targetsMaximize the property in terms of profit and management of financialsEnsure full compliance with operating controls and legislation in all areas of the businessBuilding your teamActively involved in the...

  • General Ledger Specialist

    2 weeks ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia NWC Full time

    Education and qualifications:Bachelor's degree in accounting, financial management, or related field.A certified public accountant such as CPA or ACCA is preferred.Experience:At least 2-3 years of experience working in the field of accounting or financial systems.Previous experience in handling general ledgers and analyzing financial statements.Artistic...

  • General Ledger Specialist

    4 weeks ago

    Medina, Saudi Arabia NWC Full time

    Education and qualifications:Bachelor's degree in accounting, financial management, or related field.A certified public accountant such as CPA or ACCA is preferred.Experience:At least 2-3 years of experience working in the field of accounting or financial systems.Previous experience in handling general ledgers and analyzing financial statements.Artistic...

  • General Manager at Shaden Resort Al Ula

    2 weeks ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia Accor Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Assistant Consultant, General Oncology Surgery

    4 days ago

    Medina, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Responsible for the diagnosis and treatment of medical diseases and conditions, as well as the provision of medical care in the field of General and Oncology Surgery under the supervision of the the Consultant, in accordance with medical staff bylaws, rules and regulations and the hospital’s policies and procedures. He should actively involve in reasearch,...

  • General Laborer- Medina

    2 weeks ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia Ravago Greece Group Full time

    Posted Monday, January 29, 2024 at 5:00 AM Objective / Purpose The primary purpose of this role is to maintain a clean working environment for all staff and visitors, ensuring the campus and all areas are safe. Areas of Responsibility / Tasks Performance must reflect appropriate level of expertise and achievement of the desired results for the items...

  • IT Sales Representative

    2 weeks ago

    Medina, Saudi Arabia Red Ocean General Contracting Full time

    **Job Summary**: As a IT Sales Representative, you will be at the forefront of market engagement for our company. You will use your strong interpersonal skills to provide service and support to your customers and your strategic acumen to drive sales and meet targets. Ensure a positive experience for all clients and maintain long-term relationships. Key...

  • Assistant Consultant, General Oncology Surgery

    2 weeks ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Responsible for the diagnosis and treatment of medical diseases and conditions, as well as the provision of medical care in the field of General and Oncology Surgery under the supervision of the the Consultant, in accordance with medical staff bylaws, rules and regulations and the hospital's policies and procedures. He should actively involve in reasearch,...

  • Consultant, General and Oncology Surgery

    2 weeks ago

    Medina, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

    Responsible for the diagnosis and treatment of medical diseases and conditions, as well as the provision of medical care in the field of General and Minimally Invasive Surgery, in accordance with the current medical staff bylaws, rules and regulations and the hospital’s policies and procedures. **Essential Responsibilities and Duties**: I. Clinical...

  • General Manager of Food Services

    2 weeks ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia Almarai saudi Full time

    Extensive experience in the food service industry and related operations management.Comprehensive knowledge of health and food safety standards and relevant local legislation.Ability to develop and implement strategies to ensure the quality of food services and their adherence to standards.Human resources management skills including directing the team and...

  • General Manager of Food Services

    2 weeks ago

    Medina, Saudi Arabia Almarai saudi Full time

    Extensive experience in the food service industry and related operations management.Comprehensive knowledge of health and food safety standards and relevant local legislation.Ability to develop and implement strategies to ensure the quality of food services and their adherence to standards.Human resources management skills including directing the team and...

  • IT Sales Representative

    2 weeks ago

    Medina, Al Madīnah al Munawwarah, Saudi Arabia Red Ocean General Contracting Full time

    Job Summary:As a IT Sales Representative, you will be at the forefront of market engagement for our company. You will use your strong interpersonal skills to provide service and support to your customers and your strategic acumen to drive sales and meet targets. Ensure a positive experience for all clients and maintain long-term relationships.Key...

  • QAqc Manager

    2 months ago

    Medina, Saudi Arabia ARCCO (Al Raeel National General Contracting Co.) Full time

    The Role Organize, implement, conduct and manage the QA/QC programs as per the Company's Quality Policy. Coordinates the document controls for technical submittals, drawings, etc. with the Project Team and ensures the QA/QC validation has been done. Ensures their issue, amends and recall of controlled documents. Coordinates all inspections, monitor required...

  • Sales Manager

    3 weeks ago

    Medina, Saudi Arabia Durrah Advanced Development Co Full time

    Own and manage sales operations, processes and workflows. - Support to Sales Managers (by generating data/reports, etc) to perform their duties - Make sure Operations team generate the proper reports/dashboards to management and Sales team for proper decision making - Maintain and enhance Sales system so that data is optimised for the current structure and...