Sr. Systems Engineer, Microsoft Services

3 weeks ago


Riyadh, Saudi Arabia Specialized Technical Services – STS Full time

**Our Culture**:
At STS we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and collaboration, and are someone who is customer-centric and appreciates an organization with uncompromised integrity that focuses on employee engagement then read on to learn more about how you can become part of the STS family.

**Duties and Responsibilities**:
1. Administration:

- Work as part of the administration team at the customer site STS has contracted with
- Perform daily, weekly and monthly operations to keep all site systems up and running
- Make sure of system availability, performance, and security according to best practices

2. Technical Assistance and Support
- Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support.
- Follow-up on major accounts in terms of technical support and proactive support service.
- Provide hands-on training to the customer “Knowledge Transfer”

3. Implementation
- Complete configuration and upgrading based on the design and specifications of client proposals.
- Supervise the administration of systems to ensure the availability of services to authorized users.

4. Testing, Documentation, and Reporting
- Prepare full documentation of the implemented products and software.
- Provide timely status reports to supervisors and project managers.

**Requirements**:

- Bachelor's degree in Telecommunication, Computer Engineering, Computer Science, or any related IT field.
- 3- 10 years of experience in Microsoft infrastructure-related fields.
- Knowledge of active directory domain services
- Knowledge of Microsoft Exchange Server.
- Knowledge of Office 365 services (Exchange Online, Microsoft Teams, Skype for Business, One Drive, Yammer, Microsoft Defender for Office 365, EOP).
- Knowledge of Microsoft Hyper-V service.
- Knowledge of Microsoft ADFS.
- Knowledge of SQL infrastructure setup.
- Knowledge of Microsoft System Center products.
- Knowledge of Microsoft Azure:

- Azure IaaS (virtual machines, networks, storage accountsetc.).
- Azure Identity and Access Management (Azure Active Directory, PIM).
- Azure AD Connect.
- Azure Enterprise Mobility + Security (Intune, Azure Rights Management, Microsoft Advanced Threat Analytics).
- Azure Operations Management Suite (OMS) (Log Analytics).
- Azure Site Recovery (Azure DR Sites, Backup).
- Good command of both English & Arabic languages (writing, reading & conversation).
- Ability to learn technologies.
- Ability to communicate and report incidents and issues to upper management.
- Self-motivated.
- Ability to work under pressure and stressful scenarios.
- Analytical Thinking.
- Attention to details.
- Resourcefulness and troubleshooting aptitude.



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