Sr. Systems Engineer, Enterprise Services

7 months ago

Riyadh, Saudi Arabia Specialized Technical Services – STS Full time

**Our Culture**:
At STS we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and collaboration, and are someone who is customer-centric and appreciates an organization with uncompromised integrity that focuses on employee engagement then read on to learn more about how you can become part of the STS family.

**Our Code of Conduct**:
At STS we strictly adhere to our code of conduct, which is there to serve as a moral compass, offering a framework for responsible behaviours and enabling ethical choices that cultivate positive relationships and a better future. It also outlines policies, standards, and procedures for our global operations, promoting integrity and ethical excellence across the countries we engage with.

**Duties and Responsibilities**:
**Project Planning and Designing**
- Create implementation plans, and designs and generate detailed technical implementation report for each undertaken project.
- Generate design, implementation, disaster recovery, and other technical documents if required.
- Stay current on industry trends and new technologies and recommend future initiatives.

**Implementation**
- Complete configuration and upgrading based on the design and specifications of client proposals.
- Perform Product health check.

**Testing, Documentation and Reporting**
- Maintain and submit accurate implementation reports, test reports, and other documents as required per project basis
- Provide timely status reports to supervisors and project managers.
- Provide project LLD design and project implementation plan.

**Technical Assistance and Consultation**
- Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support.
- Follow-up on major accounts in terms of technical support and proactive support service.
- Provide hands-on training to the customer “Knowledge Transfer”.
- Run Instructor-led classroom training.
- Provide post-implementation consultation by analyzing operational needs and proposing technical solutions based on customer requirements.

**Requirements**:

- Bachelor's degree in Computer Engineering or any related IT field
- 5+ years of experience in Hardware Services
- Excellent command of both English & Arabic languages (writing, reading & conversation)
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills

**Skills**:

- Good troubleshooting skills
- Good planning skills including contingency and system availability planning.
- Good experience in administration procedures
- Good communication skills in both Arabic and English
- Good follow up skills
- Good Presentation skills and good reporting and documentation skills

**Technical Skills Requirements**:

- Proficiency of datacenter devices and system engineer Operation & Support such as EMC storages ,Dell Server and Vxrails
- Proficiency of Virtualization environments “VMware vSphere, ESXi and VSAN”
- Good experience Backup system Operation & Support such as Veritas NetBackup, Avamar, VEEM ,and networker
- Good xperience in SAN storage and SAN switch Operation & Support
- Good experience of DR operation and management
- Good experience in Linux administration and support
- Good experience in VMware high availability design and implementations
- Good experience in Installing patches and performing system updates for storage, VMware and Linux for large amount of server and in bulk

**Certification**:

- VMware VCP
- Veeam
- EMC storage
- Red hat

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