![Specialized Technical Services – STS](https://media.trabajo.org/img/noimg.jpg)
Specialist Systems Engineer, Microsoft Services
2 weeks ago
**Our Culture**:
At STS we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and collaboration, and are someone who is customer-centric and appreciates an organization with uncompromised integrity that focuses on employee engagement then read on to learn more about how you can become part of the STS family.
**Our Code of Conduct**
At STS we strictly adhere to our code of conduct, which is there to serve as a moral compass, offering a framework for responsible behaviours and enabling ethical choices that cultivate positive relationships and a better future. It also outlines policies, standards, and procedures for our global operations, promoting integrity and ethical excellence across the countries we engage with.
**Duties and Responsibilities**:
**Administration**:
- Work as part of the administration team at the customer site STS has contract with
- Perform daily, weekly and monthly operations to keep all site systems up and running
- Make sure of system availability, performance and security according to best practices
**Technical Assistance and Support**
- Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support.
- Follow-up on major accounts in terms of technical support and proactive support service.
- Provide hands on training to the customer “Knowledge Transfer”
**Implementation**
- Complete configuration and upgrading based on design and specifications of client proposals.
- Supervise the administration of systems to ensure availability of services to authorized users.
Testing, Documentation and Reporting
- Prepare full documentation of the implemented products and software.
- Provide timely status reports to supervisors and project managers.
**Requirements**:
- Bachelor's degree in Telecommunication, Computer Engineering, Computer Science or any related IT field.
- 3- 10 years of experience in Microsoft infrastructure related field.
- Knowledge in active directory domain services
- Knowledge in Microsoft Exchange Server.
- Knowledge in Office 365 services (Exchange Online, Microsoft Teams, Skype for Business, One Drive, Yammer, Microsoft Defender for Office 365, EOP).
- Knowledge in Microsoft Hyper-V service.
- Knowledge in Microsoft ADFS.
- Knowledge in SQL infrastructure setup.
- Knowledge in Microsoft System center products.
- Knowledge in Microsoft Azure:
- Azure IaaS (virtual machines, virtual networks, storage accountsetc.).
- Azure Identity and Access Management (Azure active Directory, PIM).
- Azure AD Connect.
- Azure Enterprise Mobility + Security (Intune, Azure Rights Management, Microsoft Advanced Threat Analytics).
- Azure Operations Management Suite (OMS) (Log Analytics).
- Azure Site Recovery (Azure DR Sites, Backup).
**Skills**
- Good command in both English & Arabic languages (writing, reading & conversation).
- Ability to learn technologies.
- Ability to communicate and report incidents and issues to the upper management.
- Self-motivated.
- Ability to work under pressure and stressful scenarios.
- Analytical Thinking.
- Attention to details.
- Resourcefulness and troubleshooting aptitude.
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