Sr. Systems Engineer, Microsoft Services
6 months ago
**Our Culture**:
At STS we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and collaboration, and are someone who is customer-centric and appreciates an organization with uncompromised integrity that focuses on employee engagement then read on to learn more about how you can become part of the STS family.
**Our Code of Conduct**:
At STS we strictly adhere to our code of conduct, which is there to serve as a moral compass, offering a framework for responsible behaviours and enabling ethical choices that cultivate positive relationships and a better future. It also outlines policies, standards, and procedures for our global operations, promoting integrity and ethical excellence across the countries we engage with.
**Duties and Responsibilities**:
**Administration**:
- Work as part of the administration team at the customer site STS has a contract with
- Perform daily, weekly, and monthly operations to keep all site systems up and running
- Make sure of system availability, performance, and security according to best practices
**Technical Assistance and Support**
- Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support.
- Follow-up on major accounts in terms of technical support and proactive support service.
- Provide hands-on training to the customer “Knowledge Transfer”
**Implementation**
- Complete configuration and upgrading based on the design and specifications of client proposals.
- Supervise the administration of systems to ensure the availability of services to authorized users.
**Testing, Documentation and Reporting**
- Prepare full documentation of the implemented products and software.
- Provide timely status reports to supervisors and project managers.
**Requirements**:
Bachelor's degree in Telecommunication, Computer Engineering, Computer Science or any related IT field.
3- 10 years of experience in Microsoft infrastructure-related field.
Knowledge of active directory domain services
Knowledge of Microsoft Exchange Server.
Knowledge of Office 365 services (Exchange Online, Microsoft Teams, Skype for Business, One Drive, Yammer, Microsoft Defender for Office 365, EOP).
Knowledge of Microsoft Hyper-V service.
Knowledge of Microsoft ADFS.
Knowledge of SQL infrastructure setup.
Knowledge of Microsoft System Center products.
Knowledge of Microsoft Azure:
- Azure IaaS (virtual machines, virtual networks, storage accountsetc.).
- Azure Identity and Access Management (Azure Active Directory, PIM).
- Azure AD Connect.
- Azure Enterprise Mobility + Security (Intune, Azure Rights Management, Microsoft Advanced Threat Analytics).
- Azure Operations Management Suite (OMS) (Log Analytics).
- Azure Site Recovery (Azure DR Sites, Backup).
Good command of both English & Arabic languages (writing, reading & conversation).
Ability to learn technologies.
Ability to communicate and report incidents and issues to the upper management.
Self-motivated.
Ability to work under pressure and stressful scenarios.
Analytical Thinking.
Attention to details.
Resourcefulness and troubleshooting aptitude.
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