Sales Manager
6 months ago
**ABOUT US**
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and
highly effective for consumer tech enterprises and SMBs. One of the hottest global SaaS companies, weʼve been recognized by G2
as a Marketing Automation Leader in Asia 2021.
The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual,
hyper-personalized engagement campaigns across 10 communication channels.
We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, São Paulo, and Dubai. We work with thousands of
brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare,
and Online Retail.
**JOB DESCRIPTION**
Are you a customer obsessed, problem solver and dreamer? Do you care about Customer Experience? Are you familiar with the
most evolving MarTech stack ? Then, this one is for you.
We are looking for one who has been a Steller performer having built and concluded SaaS CX, Marketing Automation businesses for
SMBs, Enterprises in Saudi Arabia. Like us, you are a go getter and expert at your craft. You navigate the complex engagement with
customers and challenge the status quo. You possess shared values and inclusivity and want to join a culture that empowers you to
show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger and that the
finish line is always sweeter when the whole team crosses together.
As Territory Sales Manager - Saudi Arabia, we will look to you to close net new business and be responsible for all opportunities
and accounts assigned in the territory, with the goal of turning as many opportunities into closed-won deals as possible. You will
collaborate with pre-sales and post-sales support resources throughout sales campaigns and serve customers in a trusted advisor
role by always keeping the customerʼs best interests at the forefront. You will thrive at being available to customers in a
consultative capacity, even during those times the customer is not in the market.
**_Responsibilities_**
- Prospecting Accounts - Prospect for new business across Marketing, Product, Growth, Digital areas within the company,including leveraging leads provided by marketing, SDR, BDR and maintain 5X pipeline coverage
- Building Relationships - Gain a deep understanding of the customerʼs processes and problems. Ensure the right questions are being asked and answered. Bring unique value to every interaction. Develop relationships with multiple buying personas within the prospect account
- Articulating Value - Connect prospectʼs business objectives (both functional and corporate) with WebEngage Marketing & Engagement solutions. Deploy a customer-centric approach in understanding how WebEngage can do so
- Driving Sales Execution - Lead enterprise agreements to close being proactive in all aspects of opportunity development.
- Prepare accurate forecast, building a funnel to cover bookings target, documenting activities in Salesforce and performing other tasks necessary to drive revenue and communicate activities to sales management
- Closing Opportunities - Develop and actively manage interactions within the customer buying cycle using standard processes. Handle different kinds of sales scenarios and negotiate in a manner that drives towards close. Gain buy-in from multiple stakeholders
- Effective Account Coordination - Use a disciplined approach to effectively and efficiently involve pre-sales and post-sales support. Leverage industry expertise as needed
- Demonstrating WebEngage Proficiency - Be proficient with a working knowledge and understanding across all WebEngage products and solutions
**EXPERTISE AND QUALIFICATIONS**
- Minimum of 5 years of quota-carrying sales experience at a software/technology company
- Track record of qualifying and closing consultative/service-led sales, particularly multi-year and subscription-based services
- Exceptional ability to create and foster relationships across enterprise C-suite executives and build consensus among the buying team
- Exceptional time and people management skills to marshal resources and advance opportunities
- Well-versed in the MarTech & CDP industry and strong knowledge of competitor products and capabilities
- Bachelorʼs degree or equivalent work experience
- Fluent in Arabic, English
- Exceptional presentation skills, communication skills and inter-personal skills
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