Help Desk

As a Service Desk Analyst you will play a crucial role in delivering exceptional IT support services to clients in Saudi Arabia. Your primary responsibilities will include: **1. L1 Service Desk Support**: - Address and resolve user issues in a timely and customer-friendly manner. - Document all service desk interactions and resolutions accurately. **2. IT...

IT Help Desk. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: Qualification & Skills: - Diploma on Technical support or related field. - Hardware & Software Installation. - Frequent mobility for the work day as required by the sourcing aspect of the job. - Troubleshooting Software & Hardware. - Printers & Copier installations & Driver. - Ability to work under...

**Are you a Help Desk Technician with a passion for providing exceptional IT support? Join us!** **About Our Client**: We are hiring for a reputable software company in KSA known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients. **The Role**: As a Help Desk Technician, you...

Help Desk Specialist Perform regular checks and updates of operating systems to maintain optimal performance and security. Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency. Implement robust security measures to protect all PCs and laptops from viruses, malware, and...

**Job Summary** **Responsibilities**: - Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware. - Preventive maintenance of the HW and SW according to agreed plans. - Perform minor software and minor hardware repairs. - Diagnosing errors, troubleshoot & maintain network connections or...

**Responsibilities** - provide technical support to the users of the client platform and other users of the platform with assistance on technical issues. - Will act as L1 Network Operation Center (NOC) to monitor Infra (network and platform) by including but not limited to: - 24X7 monitoring for the full environment through the monitoring tools provided by...

**Company description** Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them. Do you value simplicity, cost-consciousness, a humble attitude and willpower? Then an IKEA...

Responding to support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Providing basic computer training. Installing and upgrading hardware and software systems. Writing training...

Perform regular checks and updates of operating systems to maintain optimal performance and security. Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency. Implement robust security measures to protect all PCs and laptops from viruses, malware, and other potential...

**Job Number** 24018688 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

The Role - Acting as a single point of contact to support service users and customers reporting issues, requesting information, access, or other services, for all users in RAC, KKIA and outsiders - Identify and diagnose issues and problems - Categorize and record reported queries and provide solutions on L1 support - Advise users on appropriate course of...

JOB TITLE: Helpdesk Analyst DEPARTMENT: Centre of Excellence REPORTING TO: Help Desk Manager LOCATION: Kingdom of Saudi Arabia. Based in Riyadh, strictly KSA nationals. PURPOSE OF POSITION Supporting the current and upcoming Automation projects in the region and achieve SLA targets. KEY RESPONSIBILITIES - Responsible for the first level support of...

**Job Purpose** Be responsible for developing and operating the first and second line component of a Service Desk within the Aldenham Prep Riyadh IT Support Department. To provide leadership and develop a Stakeholder First culture (which includes, staff, pupils, parents, board members) within the team (as it grows) as they represent the main route for all...

**Responsibilities** - Assistance to users on completing business interactions, via service requests or the multichannel support framework. - Support and guidance on ‘how-to’ questions for users on the usage of the client system - Provide assistance on contacts and processes to be followed for on boarding of participant banks onto the client platform....

Parsons is looking for an amazingly talented **Senior Document Controller **to join our team! **What You'll Be Doing**: - Provides technical guidance to lower-level staff assigned to the Document Control department. Prioritizes, assigns and monitors workload to ensure project deliverables meet schedule. - Establishes clear/concise work standards and goals...

**Job Number** 24045529 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for...

**Job Number** 24045492 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for...

**Job Number** 24096104 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position directs and works with managers and...

POSITION OVERVIEW: Coordinates project document and records management services for all aspects of a project from start-up to closeout. This includes providing on-demand request services to the Project Manager, delivery order managers, functional group leads, and staff. Ensures that document control system is administered and maintained in accordance with...

Parsons is looking for an amazingly talented **Document Control Manager **to join our team! In this role, you will join a professional engineering, construction, and cost management team that is involved in multiple projects in the King Abdullah Financial District (KAFD). KAFD is a master plan development positioned to become Riyadh’s new Central Business...