Help Desk Specialist

Help Desk Specialist Perform regular checks and updates of operating systems to maintain optimal performance and security. Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency. Implement robust security measures to protect all PCs and laptops from viruses, malware, and...

As a Service Desk Analyst you will play a crucial role in delivering exceptional IT support services to clients in Saudi Arabia. Your primary responsibilities will include: **1. L1 Service Desk Support**: - Address and resolve user issues in a timely and customer-friendly manner. - Document all service desk interactions and resolutions accurately. **2. IT...

IT Help Desk. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: Qualification & Skills: - Diploma on Technical support or related field. - Hardware & Software Installation. - Frequent mobility for the work day as required by the sourcing aspect of the job. - Troubleshooting Software & Hardware. - Printers & Copier installations & Driver. - Ability to work under...

**Are you a Help Desk Technician with a passion for providing exceptional IT support? Join us!** **About Our Client**: We are hiring for a reputable software company in KSA known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients. **The Role**: As a Help Desk Technician, you...

**Job Summary** **Responsibilities**: - Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware. - Preventive maintenance of the HW and SW according to agreed plans. - Perform minor software and minor hardware repairs. - Diagnosing errors, troubleshoot & maintain network connections or...

The Role - Acting as a single point of contact to support service users and customers reporting issues, requesting information, access, or other services, for all users in RAC, KKIA and outsiders - Identify and diagnose issues and problems - Categorize and record reported queries and provide solutions on L1 support - Advise users on appropriate course of...

**Responsibilities** - provide technical support to the users of the client platform and other users of the platform with assistance on technical issues. - Will act as L1 Network Operation Center (NOC) to monitor Infra (network and platform) by including but not limited to: - 24X7 monitoring for the full environment through the monitoring tools provided by...

supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the “one-face” of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction...

**Company description** Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them. Do you value simplicity, cost-consciousness, a humble attitude and willpower? Then an IKEA...

**Stella Stays - Who are we?** Stella Stay is a UAE proptech start-up with a vision to create the future of living and hospitality. We offer branded residences and suites that are beautifully designed, thoughtfully equipped, and a seamless digital guest experience. Established in 2019, Stella Stays is present and growing rapidly in major cities across the...

Help AG is looking for a talented and experienced Marketing and Communications Specialist who will play an important role in executing and tracking various internal and external marketing and communications campaigns. The role will encompass creative, analytical, digital, commercial and administrative responsibilities. **Responsibilities** - Assist Head of...

**Stella Stays - Who are we?** Stella Stays is a rapidly growing tech-centric hospitality startup, based in Dubai, UAE, offering beautifully designed apartments and villas to travelers and residents for nightly, monthly or yearly stays. We design each Stella with the modern traveler in mind, and believe that a home should be an artful combination of places...

Help AG is looking for talented and experienced Bids and Contract Specialist who will be responsible for reviewing tenders, customer contracts and ensuring timely compilation and submission. Support the overall Sales team to achieve sales targets and to build and maintain relationships with clients. **Responsibilities**: - Review and analyze all the RFP...

The Sales Operations Specialist will be performing various operational and administrative tasks and support sales team in tasks and responsibilities to achieve sales targets, build and maintain relationships with clients. **Responsibilities** - Communicate effectively with BDMs and their clients to maintain existing relationships while helping to create and...

Responding to support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Providing basic computer training. Installing and upgrading hardware and software systems. Writing training...

Configures operating systems and using remote desktop connections to provide immediate support. - Installation and configuration for VPN clients according to the customer’s policies and procedures. - Ensures security and upgrades are applied to desktops and laptops and kept up to date - Diagnoses and troubleshoots technical issues, including account setup...

**Job Purpose**: Rewaa Technology Company is seeking a Technical Support Specialist for a Tamheer position, to assist our customers with technical problems when using our products. Technical Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be...

**Job Number** 24018688 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

**We are Hiring "Customer and Creator Experience Specialists ( Account Manager)" for a Shopping And Sntertainment Company.**: **Background**: **.**Role**: Entertainment Providers. **Location work in Riyadh.** **Responsibilities and Duties**: **The position involves**: - Supervises the development of advertising concepts and the implementation of marketing...

Help AG is looking for a talented and enthusiastic Cybersecurity Analyst to join our dynamic team on the customer side (resident). If you have a strong knowledge and interest in network security, this position might be the right one for you. The Cybersecurity analyst will be responsible for monitoring multiple security technologies and events utilizing...