Help Desk Specialist

2 weeks ago


Riyadh, Saudi Arabia Khayira Holding Company Full time

Perform regular checks and updates of operating systems to maintain optimal performance and security.

Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency.

Implement robust security measures to protect all PCs and laptops from viruses, malware, and other potential threats.

Oversee the management and maintenance of databases, ensuring data integrity, availability, and security.

Monitor and maintain the health of PCs, laptops, and other hardware devices, promptly addressing any issues or malfunctions.

Provide onsite technical support and troubleshooting services to resolve hardware and software-related issues for end-users.

Manage user credentials, including user account creation, access permissions, password management, and security protocols.

Manage master data for our ERP system, ensuring accuracy and consistency.

**Requirements**:
Bachelor’s degree in computer science or related field

+2 years of experience in IT support or related role

Strong knowledge of PC hardware and software systems

Experience with cyber security best practices

Proficiency in ERP systems and data management

Excellent communication skills and ability to work well in a team environment


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