Technical Support Help Desk

IT Help Desk. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: Qualification & Skills: - Diploma on Technical support or related field. - Hardware & Software Installation. - Frequent mobility for the work day as required by the sourcing aspect of the job. - Troubleshooting Software & Hardware. - Printers & Copier installations & Driver. - Ability to work under...

**Are you a Help Desk Technician with a passion for providing exceptional IT support? Join us!** **About Our Client**: We are hiring for a reputable software company in KSA known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients. **The Role**: As a Help Desk Technician, you...

As a Service Desk Analyst you will play a crucial role in delivering exceptional IT support services to clients in Saudi Arabia. Your primary responsibilities will include: **1. L1 Service Desk Support**: - Address and resolve user issues in a timely and customer-friendly manner. - Document all service desk interactions and resolutions accurately. **2. IT...

Help Desk Specialist Perform regular checks and updates of operating systems to maintain optimal performance and security. Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency. Implement robust security measures to protect all PCs and laptops from viruses, malware, and...

Configures operating systems and using remote desktop connections to provide immediate support. - Installation and configuration for VPN clients according to the customer’s policies and procedures. - Ensures security and upgrades are applied to desktops and laptops and kept up to date - Diagnoses and troubleshoots technical issues, including account setup...

**Company description** Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them. Do you value simplicity, cost-consciousness, a humble attitude and willpower? Then an IKEA...

**Job Summary** **Responsibilities**: - Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware. - Preventive maintenance of the HW and SW according to agreed plans. - Perform minor software and minor hardware repairs. - Diagnosing errors, troubleshoot & maintain network connections or...

**Job Purpose**: Rewaa Technology Company is seeking a Technical Support Specialist for a Tamheer position, to assist our customers with technical problems when using our products. Technical Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be...

**Company Description** Jobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Atkins **Job Description** Join us in engineering a better future for our planet and its people.** AtkinsRéalis is a world-leading design, engineering and project...

**Join us in engineering a better future for our planet and its people.** AtkinsRéalis is a world-leading design, engineering and project management organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers,...

**Job Purpose** Be responsible for developing and operating the first and second line component of a Service Desk within the Aldenham Prep Riyadh IT Support Department. To provide leadership and develop a Stakeholder First culture (which includes, staff, pupils, parents, board members) within the team (as it grows) as they represent the main route for all...

Providing service and support to all end users. - Publish and distribute updates, patches, and service packs based on change requests Approved for end-user devices. - Utilize the current service management system and update the service desk on tickets Customized. - Install and configure new end user devices - Providing the service in transporting end-user...

Perform regular checks and updates of operating systems to maintain optimal performance and security. Manage software installations, upgrades, and licensing to ensure compliance with legal requirements and maximize operational efficiency. Implement robust security measures to protect all PCs and laptops from viruses, malware, and other potential...

**Main duties and responsibilities**: Provide technical support to onsite and remote users. Manage / monitor IT Service Desk Incidents via call management system. Prioritise and allocate within IT Support teams all requests. Identify ways to improve the quality of the service provided and / or the efficiency of the processes within the IT Service...

The Role - Acting as a single point of contact to support service users and customers reporting issues, requesting information, access, or other services, for all users in RAC, KKIA and outsiders - Identify and diagnose issues and problems - Categorize and record reported queries and provide solutions on L1 support - Advise users on appropriate course of...

Responding to support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Providing basic computer training. Installing and upgrading hardware and software systems. Writing training...

supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the “one-face” of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction...

Additional details **Level** - P2**Requirement location** - Saudi Arabia - Riyadh**Number of Position** - 1**Employment type** - EPD**Cluster/Group** - Microland Delivery**Business Unit** - EMEA**Department** - Service Desk & Service Mgmt.**Job Description**: Required Skill Technology - End User Issues|Printer+Scanner+Outoook+MS Office+Applications Process...

**Responsibilities** - Manage all on site repairs and troubleshooting works of lockers. - Diagnose and determine proper solutions for technical & system problems. - Liaise with different internal stakeholders for solution support. - Plan and carry out routine inspection and maintenance of lockers. - Assist project team with system testing. - Maintain...

**We are WSP - Join us and make your career future ready!** Think bigger scale. Think higher profile. Think ground-breaking. Join WSP, and you’ll be at the heart of a team of international experts all dedicated to growing and sharing their expertise and working on projects that transform society for all of us. WSP are currently hiring IT Support Engineers...