Client Partner

6 months ago

Riyadh, Saudi Arabia Altivate Full time

**About Altivate**:
Altivate is a digital transformation enabler on a mission to help businesses find smarter and more innovative ways of doing business. With headquarters located in Saudi Arabia along with 3 regional offices in Egypt, India, and Jordan, we combine different knowledge and technologies to offer our clients tailored solutions and services to address their unique needs.

Altivate provides end-to-end services and solutions based on industry best practices. Our technology competencies are vast and unique; they include SAP, AWS, Microsoft Azure, Microsoft PowerBI, Google Cloud Platform, Teradata, Tableau, MicroStrategy, etc.

We work with our clients on unravelling new business opportunities presented by new technologies. We help our clients become more resilient, sustainable, and profitable, and efficiently improving their performance.

Altivate is a proud: SAP Gold Partner, SAP Certified Partner Center of Expertise, AWS Select Partner, Azure Partner and GCP Partner.

We're also a proud holder of SAP MEA North's Delivery Excellence award for 2022.

**About the role**:
**Responsibilities**:

- Manage and grow all of Altivate's strategic accounts.
- Create detailed business plans designed to achieve predetermined goals and quotas.
- Responsible for directing the organic growth strategy across account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of accounts.
- Responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery.
- The goal is to make the client successful and committed to Altivate long term through a trusted advisor relationship.
- Unearth new sales opportunities within existing accounts through networking and convert them into long-term partnerships.
- Present products and services to prospective existing accounts.
- Provide professional after-sales support to maximize customer loyalty.
- Maintain regular contact with clients to understand and meet their needs.
- Respond to complaints and resolve issues to maintain the company’s reputation.

**Requirements**:

- Completed studies in fields such as business computer science, business administration, or human resources management, or substantial commercial/technical training coupled with several years of professional experience are highly valued.
- Previous experience in SAP implementation projects is preferable.
- Previous experience in SAP projects management is preferrable
- Self-motivated and independent.
- A diligent person who is willing to learn and advance in their career.
- Strong analytical skills such as time management and problem-solving.
- Excellent verbal and written communication skills as well as interpersonal skills
- Proven experience of atleast 1 year as an Account Executive or in a similar sales/customer service role.
- Excellent communication and presentation skills.
- Ability to build strong relationships with clients.
- Effective time management and organizational abilities.
- Have a solid understanding of business dynamics.
- Passionate about achieving results.

**Perks**:
Along with the normal financial privileges, the best perks for this role would be the exponential learning and career advancement, you'll be working with and learning from the best in what they do

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