Call Center Supervisor

- Job Type; Full Time Onsite Job\- Job Location; Dammam, KSACustomer Service Supervisor / Call Center SupervisorWe are hiring A "Customer Service Supervisor / Call Center Supervisor" for a Medical Center in Dammam, Saudi ArabiaJob Summary: He will be responsible for supervising customer services activities Will be responsible for organizing and overseeing...

**MAIN RESPONSIBILITIES**: - Management and resolve customer complaints - Identify and escalate issues to supervisors - Research required information using available resources - Research, identify and resolve customer complaints using applicable software - Route calls to appropriate resources - Document all call information according to standard operating...

Call Center Agent The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to...

Job Description Deal with the organization's telephonic conversations with utmost diligence and punctuality. Analyze client requirements and offer the best possible solution or information. Keep the customer interested in the features and utility of a product through effective telephonic communication. Build sustainable relationships and engage customers by...

We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and results-driven professional. They...

our client are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or...

أنحن مجمع طبي راقي يتميز بتقديم خدمات طبية عالية الجودة في مدينة رابغ بحاجة إلى خدمة عملاء(call center) ذو خبرة وكفاءة للانضمام إلى فريقنا الطبي. الموقع : رايغ نوع الوظيفة : دوام كامل الجنسية : متاح لجميع...

**Job Description**: **Responsibilities**: - Manage and resolve customer complaints - Place customer orders in the computer system - Identify and escalate issues to supervisors - Provide product and service information to customers - Research required information using available resources - Research, identify, and resolve customer complaints using...

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage...

Call Center and Customer Support Section ManagerJob Description Answer phones and respond to customer requests. Sell product and place customer orders in computer system. Provide customers with product and service information. Upsell products and services. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the...

**Job Description**: - Carry out new call center agent training activities as per set directions. - Understand the organization's requirement to formulate daily targets for the call center activities. - Collect and analyze call-center statistics. - Check the overall efficiency of the call center agents by examining important metrics. - Train and help call...

minimum 1 year of experience in a call center/ customer service - Experienced in sales - Communication and negotiation skills - Providing guidance and assisting for customers - Determining clients’ needs **Salary**: Up to ﷼5,000.00 per month Application Question(s): - Do you live in Riyadh ? - Do you have experience in a call center ?

minimum 1 year of experience in a call center/ customer service Experienced in sales Communication and negotiation skills Providing guidance and assisting for customers Determining clients' needsSalary: Up to ریال5,000.00 per monthApplication Question(s): Do you live in Riyadh ? Do you have experience in a call center ?

Customer Service Representatives, Customer Satisfaction, and Interpersonal SkillsCustomer Support and Computer LiteracyAbility to communicate effectively in both Arabic and English1-2 years of experience in a call center or customer service roleAbility to work under pressure in a fast-paced environmentStrong problem-solving skills and attention to detail

**Job Information** **Job Title**: Agent - Call Center and Customer Support **Department Name**: Marketing and Customer Support **Job Summary** Complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation. **Primary Duties & Responsibilities** - Take customer calls...

**Responsibilities**: - Supervise a team of call center agents, ensuring they adhere to company policies and procedures - Monitor call center KPIs to ensure performance targets are met or exceeded - Coach and mentor team members to improve their performance and enhance their skills - Conduct regular performance evaluations and provide constructive feedback...

Customer Support: You will handle inbound calls from customers seeking assistance or information. You will address their inquiries, provide product or service information, and resolve their issues promptly and professionally. Phone Etiquette: You will use active listening skills, speak clearly and politely, and maintain a professional and empathetic tone...

Responsibilities:Manage large amounts of inbound and outbound calls in a timely mannerFollow communication "scripts" when handling different topicsIdentify customers' needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage...

The main duty of a Call Centre - Agent is to respond to telephone inquiries about the company's services following standard scripts and procedures. To ensure calls are answered within predetermined time scales and are dealt with properly. Documents details of telephone conversation and actions taken. The incumbent is also responsible to correspond with Call...

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage...