Head of Workplace and Fm Management Ksa

2 days ago

Riyadh, Saudi Arabia JLL Full time

JLL supports the Whole You, personally and professionally.

About JLL

About JLL MEA

Across the Middle East and Africa (MEA) JLL is a leading player in the real estate and hospitality services markets. The firm has worked in 35 countries across the region and employs over 1900 internationally qualified professionals across its offices in Dubai, Abu Dhabi, Riyadh, Jeddah, Al Khobar, Cairo, Casablanca, Cape Town, Johannesburg and Nairobi.

JLL Work Dynamics partners with leading organizations across industry sectors, creating environments that achieve a more humancentric, resilient, and responsible approach to shaping a better world of work. With more than 45,000 specialists globally, the team enables clients to enhance the performance of their real estate portfolios and people to realize their ambitions for a more sustainable built environment. Through technology enabled solutions, Work Dynamics creates safe and inspiring spaces around the world for people to collaborate, innovate, and drive meaningful change anywhere that work is performed. JLL manages over 1.6 billion square feet of real estate and has averted more than 112,700 metric tons of CEO2e by advising clients on renewable energy projects. Primary service offerings include property and facilities management, sustainability initiatives, project & development services, transactions management, occupancy planning, and lease administration. Our vast multi-year relationships span clients across all industries including property investors and developers,, technology, industrial, financial services, public institutions, life sciences, and healthcare.

We are looking for Head of Workplace and FM Management KSA
**Job Summary**: The Head of Workplace and FM Management KSA will provide leadership and oversee our account workplace management (FM) operations, PAM FM services, support FM consultancy and key transitions and Investor/Developer clients, and will support key client interactions, performance, and growth in KSA. They will support the ongoing growth discussions related to FM and the possible formation of JVs in the marketplace. The role is accountable for compliant FM operations and sustainable growth in line with business profit and cash targets in KSA in collaboration with EMEA leadership, local country, leadership and all JLL local /regional/global platform (HSSE, engineering, etc.) as well as corporate functions (HR, Sourcing, Legal etc.)
FM Account and FM platform leaders based in KSA will have a dotted line to the Head of Workplace and FM Management KSA to enable the active development and career management of all resources in KSA, facilitate awareness and engagement and ensure that we establish an active community across all Account based teams.
The Head of Workplace and FM Management KSA will also work with account teams, platform, and operations functions to drive operational excellence and service delivery innovation, adopt best practices, advance talent development and recruitment, and resolve operational issues impacting client relationships and account profitability. An outcome of this should be more efficient processes enabled by technology that reduces our cost to serve.
The Head of Workplace and FM Management KSA will also function as the country-based Program Lead to establish new workplace management related business, e.g. the development of JVs, FM Consultancy, MA models and other FM capabilities. This includes collaborating with other key regional and platform SMEs and EMEA leadership to deliver the following:
**Key Responsibilities**:
Operational licenses needed for all services - statutory compliant operations.
Recruitment strategy in alignment with HR and T&A
Oversees and supports the supply chain set-up in cooperation with central procurement and legal
Training and people development in strong collaboration with HR
Accountable for compliant Workplace Management and FM operations in KSA and sustainable growth in collaboration with EMEA and local country leadership, and all JLL local /regional/global platform (HSSE, engineering, etc.) & corporate functions (HR, Sourcing, Legal etc.)
Ensures compliance to local standards and global JLL SOP and JLL standards.
Monitors and actively supports local transition activities in collaboration with projects/account specific transition teams unlocking any local challenges (recruiting, sourcing etc.)
He/she will work with operations leadership to develop and run country communities, connecting our operations and on-account teams.
Main point of contact for and link to JLL Operations Teams and other corporate functions in KSA about JLL Workplace Management and FM entity related topics
The Head of Workplace and FM Management KSA will be member of the senior leadership team in KSA (Senior Director status) and will act as the knowledgeable go-to leader for our Workplace Management and FM services and accounts in country supporting local activities. He / She is the visible local JLL FM representativ

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