Customer Care Consultant

2 months ago


Riyadh, Saudi Arabia Talent Pal Full time

We are seeking a skilled and experienced Customer Care Consultant to join our team in Riyadh, Jeddah, Saudi Arabia. As a Customer Care Consultant, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the main point of contact for customers, ensuring their needs are met and issues are resolved in a timely and professional manner.

**Responsibilities**:

- Provide accurate and detailed information about our products and services to customers.
- Assist customers with resolving any issues or concerns.
- Handle customer complaints and escalations, working closely with other departments to find appropriate solutions.
- Maintain customer records and update information in the company database.
- Proactively identify opportunities to improve customer satisfaction and suggest process improvements.
- Follow up with customers to ensure their issues are resolved and they are satisfied with the outcome.
- Excellent communication and interpersonal skills to effectively interact with customers.
- Strong problem-solving and decision-making abilities to resolve customer issues.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and strong organizational skills to ensure accurate record-keeping.
- Previous experience in customer service or a related field is preferred.
- Proficient in using customer service software and CRM systems.
- Fluent in both written and spoken English.
- Ability to work well in a team and collaborate with colleagues from different departments.

**Skills**:

- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Attention to detail and strong organizational skills
- Previous experience in customer service or a related field
- Proficient in using customer service software and CRM systems

This job has been sourced from an external job board.



  • Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    We are seeking a skilled and experienced Customer Care Consultant to join our team in Riyadh, Jeddah, Saudi Arabia. As a Customer Care Consultant, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the main point of contact for customers, ensuring their needs are met and issues are resolved in a...


  • Riyadh, Saudi Arabia Job Fit Full time

    **Urgent Requirement for Consultant in Critical Care at a Hospital in Riyadh** **Internal Contract, Sponsored by the Ministry of Health** **Certification from the Saudi Commission for Health Specialties** **Responsibilities**: - Comply with the regulations of the Medical Commission, the Code of Medical Ethics, and the laws and regulations pertaining to...


  • Riyadh, Saudi Arabia LAWAZEM Full time

    LAWAZEM is seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a Customer Care Specialist, you will be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This is an exciting opportunity to join a reputable company and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Job Fit Full time

    Urgent Requirement for Consultant in Critical Care at a Hospital in RiyadhInternal Contract, Sponsored by the Ministry of HealthCertification from the Saudi Commission for Health SpecialtiesResponsibilities: Comply with the regulations of the Medical Commission, the Code of Medical Ethics, and the laws and regulations pertaining to the medical commission....


  • Riyadh, Saudi Arabia Mrsool Full time

    Provide professional customer care service and work directly with Customer Care Management to ensure proper customer service is being delivered. **Responsibilities** - Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Mrsool Full time

    Provide professional customer care service and work directly with Customer Care Management to ensure proper customer service is being delivered.Responsibilities Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or...

  • Customer Care Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Cisco Systems Full time

    JOB DESCRIPTIONCustomer Care Manager (English, Arabic) Cisco IoT Control CenterLocation:KSAWhat You'll DoAs a Customer Care Manager, you will manage strategic relationships with our customers, be the first escalation point for any concern or urgent request, and work directly with cross-functional Cisco teams and managers to facilitate the best care to Cisco...


  • Riyadh, Ar Riyāḑ, Saudi Arabia LAWAZEM Full time

    We are currently seeking a motivated and enthusiastic individual to join our team as a Customer Care Coordinator Intern at LAWAZEM. As a Customer Care Coordinator Intern, you will have the opportunity to learn and gain hands-on experience in providing excellent customer service and support to our valued customers. This internship is a valuable opportunity to...

  • Customer Care Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Syarah Ltd Full time

    Customer Care AgentOn-site Customer Care Riyadh, Riyadh Province, Saudi Arabia DescriptionSyarah is on a mission to change how people buy their cars in Saudi and. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars,...


  • Riyadh, Saudi Arabia Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Job Fit Full time

    A hospital in Riyadh is urgently seeking an Intensive Care Consultant (internal contract - Ministry of Health sponsor).Requirements:PhD or Fellowship with over 5 years of experience.License from the Saudi Commission for Health Specialties.Excellent communication skills and ability to interact with patients and their families.Ability to work effectively under...


  • Riyadh, Saudi Arabia Talent Pal Full time

    Provide professional customer care service and work directly with Customer Care Management to ensure proper customer service is being delivered. **Responsibilities** - Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Asterix Communications Full time

    Summary Assists in providing medical care in the field of Critical Care, and supervises interns and residents, in accordance with current medical staff bylaws, rules and regulations and the Organizations policies and procedures. Essential Responsibilities and Duties Clinical Responsibilities-Assists the Consultants in providing required patient care and...


  • Riyadh, Saudi Arabia LAWAZEM Full time

    We are currently seeking a motivated and enthusiastic individual to join our team as a Customer Care Coordinator Intern at LAWAZEM. As a Customer Care Coordinator Intern, you will have the opportunity to learn and gain hands-on experience in providing excellent customer service and support to our valued customers. This internship is a valuable opportunity to...


  • Riyadh, Saudi Arabia Job Fit Full time

    A hospital in Riyadh is urgently seeking an Intensive Care Consultant (internal contract - Ministry of Health sponsor). Requirements:PhD or Fellowship with over 5 years of experience.License from the Saudi Commission for Health Specialties.Excellent communication skills and ability to interact with patients and their families.Ability to work effectively...

  • Customer Care Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Syarah Ltd Full time

    Syarah is on a mission to change how people buy their cars in Saudi and. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ash International Full time

    Consultant Cardiac Critical Care Job referenceJO Job TitleConsultant Cardiac Critical Care LocationRiyadhJob TypePermanentStart DateASAPSalaryGBP Per MonthDescription ABOUT THE HOSPITALOpened originally in 1983, this 1600-bed flagship National Guard Hospital has continued to expand and develop its services and now offers a highquality ofservice in all...


  • Riyadh, Saudi Arabia Bupa Arabia Full time

    Role Purpose: To manage group secretary and members’ inquiries as per standards for Bupa Arabia and act as a proficient representative and supportive point of contact for members in full range of Bupa Services to keep hold of the caring and responsibility values of Bupa Arabia. Key Accountability: 1- Member Service Support; - Promote BA services by...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Fast Fit Full time

    Customer Care Specialist (Saudi Nationals Only – Female) Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits for...


  • Riyadh, Saudi Arabia Talent Pal Full time

    Job Summary - Receive the experience concept for customer care management processes for the respective assigned processes/ expertise areas - Understand existing customer care services offered in Mobily at high level architecture. - Detail the functional design (business rules, technical specifications & configuration specifications) covering all touch-points...